Write access denied

good afternoon, I just migrated to version 5.2 and I have a situation with a user who before could add devices but now it shows me that he does not have access to write.

Attached image of the user configuration which has no writing limitation.

https://www.dropbox.com/s/848m7hj3k6s4t8x/TRACCAR%20add%20device.PNG?dl=0
https://www.dropbox.com/s/e5l34msolr0qk1p/TRACCAR%20User.PNG?dl=0

How can I re-enable this user to add devices?

Anton Tananaev2 years ago

Can I have access to take a look?

yes of course, this is the anydesk (327355961)

Anton Tananaev2 years ago

Can I just have access to the web app? I don't have anydesk.

Yes of course, I give you the credentials here or I send them to you by mail?

Anton Tananaev2 years ago

Probably better by email. You can find email on the support page.

I already sent you the credentials

Anton Tananaev2 years ago

So the user currently has 400 devices and their limit is 400. So the error seems to be correct. Am I missing something?

you're right, sorry I hadn't realized that I had a limit and that I had exceeded the limit