I have ruptela 4 Pro, but mydevice unable online, below is logs:
2019-12-07 17:40:58 WARN: [5dda1a6c] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:40:58 WARN: [5dda1a6c] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:40:58 WARN: [5dda1a6c] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:40:58 WARN: [5dda1a6c] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:40:58 WARN: [5dda1a6c] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:40:58 INFO: [5dda1a6c] disconnected
2019-12-07 17:42:16 WARN: [2fbaa934] error - Connection reset by peer - IOException (...)
2019-12-07 17:42:16 INFO: [2fbaa934] disconnected
2019-12-07 17:44:26 INFO: [b30d4854] connected
2019-12-07 17:44:26 INFO: [b30d4854: gl200 < 5.188.206.18] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2019-12-07 17:44:26 WARN: [b30d4854] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:44:26 WARN: [b30d4854] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:44:26 WARN: [b30d4854] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:44:26 WARN: [b30d4854] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:44:26 WARN: [b30d4854] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:44:26 WARN: [b30d4854] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:44:26 WARN: [b30d4854] error - index: 0, length: 4 (expected: range(0, 0)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecode>
2019-12-07 17:44:26 INFO: [b30d4854] disconnected
2019-12-07 17:44:38 INFO: [f57e2f73] connected
2019-12-07 17:44:38 INFO: [f57e2f73: gl100 < 5.8.18.88] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2019-12-07 17:45:10 WARN: [f57e2f73] error - Connection reset by peer - IOException (...)
2019-12-07 17:45:10 INFO: [f57e2f73] disconnected
2019-12-07 17:48:00 INFO: [d191c70b] connected
2019-12-07 17:48:00 INFO: [d191c70b: t55 < 5.8.18.88] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2019-12-07 17:50:10 WARN: [d191c70b] error - Connection reset by peer - IOException (...)
2019-12-07 17:50:10 INFO: [d191c70b] disconnected
2019-12-07 17:52:36 INFO: [694df7e7] connected
2019-12-07 17:52:36 INFO: [694df7e7: t55 < 5.8.18.88] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2019-12-07 17:53:11 WARN: [694df7e7] error - Connection reset by peer - IOException (...)
2019-12-07 17:53:11 INFO: [694df7e7] disconnected
2019-12-07 18:13:41 INFO: [e0019489] connected
2019-12-07 18:13:42 INFO: [e0019489: xexun < 5.8.18.88] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2019-12-07 18:16:05 WARN: [e0019489] error - Connection reset by peer - IOException (...)
2019-12-07 18:16:05 INFO: [e0019489] disconnected
2019-12-07 18:18:31 INFO: [cffa7795] connected
2019-12-07 18:18:32 INFO: [cffa7795: xexun < 5.8.18.88] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2019-12-07 18:19:30 WARN: [cffa7795] error - Connection reset by peer - IOException (...)
2019-12-07 18:19:30 INFO: [cffa7795] disconnected
Have you followed troubleshooting guide? I don't see any data on ruptela port in your log.
I have ruptela 4 Pro, but mydevice unable online, below is logs: