Unable to View Past Report

AdventisTech 2 years ago

Hello,

In my Traccar account, my device shows that it started about three months ago. However, when I try to generate a report for that period, it says there is no data available. Just a week ago, I was able to view and retrieve the report for three months ago. Why am I now unable to access it? Is there any restriction or issue?
Screenshot (459).png

Anton Tananaev 2 years ago

Are you hosting your own server? Are you sure you don't have any script that removes old data?

AdventisTech 2 years ago

No we host through https://server.traccar.org

Anton Tananaev 2 years ago

If it's a subscription support request, please use email.