Traccar Send Failed

jett8 years ago

Hi Anton / All,

I just installed traccar on a Windows 7 machine, and connected my Samsung Note 4 using the device identifier, on the server address i input my Windows 7 machines IP address and use the default server port which is 5050. Location Provider is set to mixed provider and Frequency is set to 3000. I think i configured my device correctly. so i wonder why I'm getting a send failed on my samsung note 4. i look on the logged files and get this error

2016-08-10 11:42:46 DEBUG: [B4D223C2: 5055 < 172.21.212.32] HEX: 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
2016-08-10 11:42:46  WARN: Unknown device - 262239 (172.21.212.32)

my phone is connected via wifi with the same subnet and gateway as my PC, i can also ping my PC from my phone.

Please assist me on this problem sir. Thanks in advance.

Anton Tananaev8 years ago

Default port is 5055 (not 5050). Unknown device error means that you haven't registered device on the server.

jett8 years ago

Hi Anton, Thanks for a fast reply. i registered my device by clicking plus symbol on the server and adding the identifier (262239).. I am doing it right?

Anton Tananaev8 years ago

Yes, you are.

jett8 years ago

then i did registered my device? can you please tell me what maybe the other possible cause of this error? is my phone GPS may not be supported?

Anton Tananaev8 years ago

Have you tried restarting Traccar service? Make sure there are no typos in the device id.

jett8 years ago

no typo's sir, tried restarting the services too. still no luck..

Anton Tananaev8 years ago

Can I have access to take a look?

Jon Sh8 years ago

Same problem here, windows 10. Only sending failed i see :/

Anton Tananaev8 years ago

Hi sir,
I have a problem with the server like Web socket connection error.