Topin devices (ZX310 & ZX302) or server outages?

Viteka year ago

Hi, I have 3 devices in this example. One is CJ280, which works perfect. And two Topin devices (ZX310 & ZX302), which are unpredictable.
Topin devices should send position every 2 minutes. Usualy they works OK. But look at this map:

  • blue device CJ280 works like a charm all the time (which hints that server should be ok)
  • pink and brown (Topin) devices stopped sending positions almost at the same time - cca 2023-10-13 21:56:14 and after one hour of no data started to continue work as usualy (which hint that this is not problem of one specific device, but some server falut)

Here is log (cleared just for two problematic Topin devices):
opin devices lag

---> until now, Topin devices works well and was sendind position every 3 minutes, there are last points:
2023-10-13 21:53:45  INFO: [Ta287c02c: topin < 37.188.179.108] 78781510170a0d14352a99055230ed01c63bb7253546015e000d0a
2023-10-13 21:53:45  INFO: [Ta287c02c] id: 359339076229782, time: 2023-10-13 21:53:45, lat: 49.59586, lon: 16.53813, speed: 20.0, course: 326.0
2023-10-13 21:53:45  INFO: [Ta287c02c: topin > 37.188.179.108] 78781510170a0d14352a0d0a
2023-10-13 21:54:33  INFO: [T8a21a46e: topin < 37.188.156.100] 78781510170a0d1436209c05525b7101c6173637354d0167000d0a
2023-10-13 21:54:33  INFO: [T8a21a46e] id: 359339076603375, time: 2023-10-13 21:54:33, lat: 49.60191, lon: 16.53294, speed: 29.7, course: 333.0
2023-10-13 21:54:33  INFO: [T8a21a46e: topin > 37.188.156.100] 78781510170a0d1436200d0a
2023-10-13 21:55:45  INFO: [Ta287c02c] disconnected
2023-10-13 21:55:45  INFO: [T8a21a46e] disconnected
2023-10-13 21:55:53  INFO: [T0cab7f5b] connected
2023-10-13 21:55:53  INFO: [T0cab7f5b: topin < 37.188.180.191] 78780d010359339076603375060d0a
2023-10-13 21:55:53  INFO: [T0cab7f5b: topin > 37.188.180.191] 78780d01010d0a
2023-10-13 21:55:53  INFO: [T0cab7f5b: topin > 37.188.180.191] 7878073007e70a0d1337350d0a
2023-10-13 21:55:53  INFO: [T0cab7f5b: topin < 37.188.180.191] 787815b338393432303230333233303031333734353334460d0a
2023-10-13 21:55:53  INFO: [Tc2d3b0f3] connected
2023-10-13 21:55:53  INFO: [Tc2d3b0f3: topin < 37.188.153.196] 78780d010359339076229782590d0a
2023-10-13 21:55:53  INFO: [Tc2d3b0f3: topin > 37.188.153.196] 78780d01010d0a
2023-10-13 21:55:53  INFO: [Tc2d3b0f3: topin > 37.188.153.196] 7878073007e70a0d1337350d0a
2023-10-13 21:55:54  INFO: [Tc2d3b0f3: topin < 37.188.153.196] 787815b338393432303230333233303031323037343934460d0a
2023-10-13 21:56:13  INFO: [T0cab7f5b: topin < 37.188.180.191] 78780713410608193b0d0a
2023-10-13 21:56:13  INFO: [T0cab7f5b] id: 359339076603375, time: 2023-10-13 21:56:13, lat: 49.60191, lon: 16.53294, speed: 29.7, course: 333.0
2023-10-13 21:56:13  INFO: [T0cab7f5b: topin > 37.188.180.191] 78780713410608193b0d0a
2023-10-13 21:56:14  INFO: [Tc2d3b0f3: topin < 37.188.153.196] 787807133a590819470d0a
2023-10-13 21:56:14  INFO: [Tc2d3b0f3] id: 359339076229782, time: 2023-10-13 21:56:14, lat: 49.59586, lon: 16.53813, speed: 20.0, course: 326.0
2023-10-13 21:56:14  INFO: [Tc2d3b0f3: topin > 37.188.153.196] 787807133a590819470d0a
--->here start 1 hour of "no data":
2023-10-13 21:56:46  INFO: [Tc2d3b0f3: topin < 37.188.153.196] 78781510170a0d14372c960552ada001c612380035520160000d0a
2023-10-13 21:56:46  INFO: [Tc2d3b0f3] id: 359339076229782, time: 2023-10-13 21:56:46, lat: 49.61360, lon: 16.53223, course: 338.0
2023-10-13 21:56:46  INFO: [Tc2d3b0f3: topin > 37.188.153.196] 78781510170a0d14372c0d0a
2023-10-13 21:56:56  INFO: [Tc2d3b0f3: topin < 37.188.153.196] 78781510170a0d14372c960552ada001c612380035520160000d0a
2023-10-13 21:56:56  INFO: [Tc2d3b0f3] id: 359339076229782, time: 2023-10-13 21:56:56, lat: 49.61360, lon: 16.53223, course: 338.0
2023-10-13 21:56:56  INFO: [Tc2d3b0f3: topin > 37.188.153.196] 78781510170a0d14372c0d0a
2023-10-13 21:57:07  INFO: [Tc2d3b0f3: topin < 37.188.153.196] 78781510170a0d14372c960552ada001c612380035520160000d0a
2023-10-13 21:57:07  INFO: [Tc2d3b0f3] id: 359339076229782, time: 2023-10-13 21:57:07, lat: 49.61360, lon: 16.53223, course: 338.0
2023-10-13 21:57:07  INFO: [Tc2d3b0f3: topin > 37.188.153.196] 78781510170a0d14372c0d0a
2023-10-13 21:57:17  INFO: [Tc2d3b0f3: topin < 37.188.153.196] 78781510170a0d14372c960552ada001c612380035520160000d0a
2023-10-13 21:57:17  INFO: [Tc2d3b0f3] id: 359339076229782, time: 2023-10-13 21:57:17, lat: 49.61360, lon: 16.53223, course: 338.0
2023-10-13 21:57:17  INFO: [Tc2d3b0f3: topin > 37.188.153.196] 78781510170a0d14372c0d0a
2023-10-13 22:03:33  INFO: [Tc2d3b0f3] disconnected
2023-10-13 22:03:35  INFO: [T94a10f7c] connected
2023-10-13 22:03:36  INFO: [T94a10f7c: topin < 37.188.151.199] 78780d010359339076229782590d0a
2023-10-13 22:03:36  INFO: [T94a10f7c: topin > 37.188.151.199] 78780d01010d0a
2023-10-13 22:03:36  INFO: [T94a10f7c: topin > 37.188.151.199] 7878073007e70a0d1403240d0a
2023-10-13 22:03:36  INFO: [T94a10f7c: topin < 37.188.151.199] 787815b338393432303230333233303031323037343934460d0a
2023-10-13 22:03:57  INFO: [T94a10f7c: topin < 37.188.151.199] 787807133a5908193c0d0a
2023-10-13 22:03:58  INFO: [T94a10f7c] id: 359339076229782, time: 2023-10-13 22:03:57, lat: 49.61360, lon: 16.53223, course: 338.0
2023-10-13 22:03:58  INFO: [T94a10f7c: topin > 37.188.151.199] 787807133a5908193c0d0a
2023-10-13 22:06:14  INFO: [T0cab7f5b: topin < 37.188.180.191] 787801080d0a
2023-10-13 22:08:57  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:11:14  INFO: [T0cab7f5b: topin < 37.188.180.191] 787801080d0a
2023-10-13 22:13:57  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:16:14  INFO: [T0cab7f5b: topin < 37.188.180.191] 787801080d0a
2023-10-13 22:17:58  INFO: [T0cab7f5b] disconnected
2023-10-13 22:18:01  INFO: [T25234264] connected
2023-10-13 22:18:01  INFO: [T25234264: topin < 37.188.157.55] 78780d010359339076603375060d0a
2023-10-13 22:18:01  INFO: [T25234264: topin > 37.188.157.55] 78780d01010d0a
2023-10-13 22:18:01  INFO: [T25234264: topin > 37.188.157.55] 7878073007e70a0d1412010d0a
2023-10-13 22:18:01  INFO: [T25234264: topin < 37.188.157.55] 787815b338393432303230333233303031333734353334460d0a
2023-10-13 22:18:33  INFO: [T25234264: topin < 37.188.157.55] 7878071340060819080d0a
2023-10-13 22:18:33  INFO: [T25234264] id: 359339076603375, time: 2023-10-13 22:18:33, lat: 49.60191, lon: 16.53294, speed: 29.7, course: 333.0
2023-10-13 22:18:33  INFO: [T25234264: topin > 37.188.157.55] 7878071340060819080d0a
2023-10-13 22:18:57  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:23:23  INFO: [T25234264: topin < 37.188.157.55] 787801080d0a
2023-10-13 22:23:58  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:28:22  INFO: [T25234264: topin < 37.188.157.55] 787801080d0a
2023-10-13 22:28:57  INFO: [T94a10f7c: topin < 37.188.151.199] 7878071339590819070d0a
2023-10-13 22:28:57  INFO: [T94a10f7c] id: 359339076229782, time: 2023-10-13 22:28:57, lat: 49.61360, lon: 16.53223, course: 338.0
2023-10-13 22:28:57  INFO: [T94a10f7c: topin > 37.188.151.199] 7878071339590819070d0a
2023-10-13 22:32:07  INFO: [T25234264] disconnected
2023-10-13 22:32:10  INFO: [T9f3b3228] connected
2023-10-13 22:32:10  INFO: [T9f3b3228: topin < 37.188.155.218] 78780d010359339076603375060d0a
2023-10-13 22:32:10  INFO: [T9f3b3228: topin > 37.188.155.218] 78780d01010d0a
2023-10-13 22:32:10  INFO: [T9f3b3228: topin > 37.188.155.218] 7878073007e70a0d14200a0d0a
2023-10-13 22:32:10  INFO: [T9f3b3228: topin < 37.188.155.218] 787815b338393432303230333233303031333734353334460d0a
2023-10-13 22:32:30  INFO: [T9f3b3228: topin < 37.188.155.218] 7878071340060819390d0a
2023-10-13 22:32:30  INFO: [T9f3b3228] id: 359339076603375, time: 2023-10-13 22:32:30, lat: 49.60191, lon: 16.53294, speed: 29.7, course: 333.0
2023-10-13 22:32:30  INFO: [T9f3b3228: topin > 37.188.155.218] 7878071340060819390d0a
2023-10-13 22:33:57  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:37:31  INFO: [T9f3b3228: topin < 37.188.155.218] 787801080d0a
2023-10-13 22:38:57  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:42:31  INFO: [T9f3b3228: topin < 37.188.155.218] 787801080d0a
2023-10-13 22:43:58  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:47:31  INFO: [T9f3b3228: topin < 37.188.155.218] 787801080d0a
2023-10-13 22:48:58  INFO: [T94a10f7c: topin < 37.188.151.199] 787801080d0a
2023-10-13 22:52:31  INFO: [T9f3b3228: topin < 37.188.155.218] 787801080d0a
---> afrer 1 hour topin devices appear and works again normally:
2023-10-13 22:53:57  INFO: [T94a10f7c: topin < 37.188.151.199] 78780713385908193f0d0a
2023-10-13 22:53:57  INFO: [T94a10f7c] id: 359339076229782, time: 2023-10-13 22:53:57, lat: 49.61360, lon: 16.53223, course: 338.0
2023-10-13 22:53:57  INFO: [T94a10f7c: topin > 37.188.151.199] 78780713385908193f0d0a
2023-10-13 22:54:37  INFO: [T9f3b3228: topin < 37.188.155.218] 78781510170a0d1436239b055c57cb01c295fa0134c90172000d0a
2023-10-13 22:54:37  INFO: [T9f3b3228] id: 359339076603375, time: 2023-10-13 22:54:37, lat: 49.96548, lon: 16.40533, speed: 0.5, course: 201.0
2023-10-13 22:54:37  INFO: [T9f3b3228: topin > 37.188.155.218] 78781510170a0d1436230d0a
2023-10-13 22:55:50  INFO: [T94a10f7c: topin < 37.188.151.199] 78781510170a0d14373299055c58b201c295cc003529016c000d0a
2023-10-13 22:55:50  INFO: [T94a10f7c] id: 359339076229782, time: 2023-10-13 22:55:50, lat: 49.96561, lon: 16.40530, course: 297.0
2023-10-13 22:55:50  INFO: [T94a10f7c: topin > 37.188.151.199] 78781510170a0d1437320d0a
2023-10-13 22:56:36  INFO: [T9f3b3228: topin < 37.188.155.218] 78780280070d0a
2023-10-13 22:57:31  INFO: [T9f3b3228: topin < 37.188.155.218] 787807133a0608191b0d0a
2023-10-13 22:57:31  INFO: [T9f3b3228] id: 359339076603375, time: 2023-10-13 22:57:31, lat: 49.96548, lon: 16.40533, speed: 0.5, course: 201.0
2023-10-13 22:57:31  INFO: [T9f3b3228: topin > 37.188.155.218] 787807133a0608191b0d0a
2023-10-13 22:58:38  INFO: [T9f3b3228: topin < 37.188.155.218] 78780280070d0a

What to do now for repair it?

DaveGGa year ago

Hi @Vitek. I have and know ZX302 is not perfect but you can have it very well configured.
I can see that you have a time of send data very long, around 2 minutes. You can change this but first...
First is a 2G GPS.
Find out what frequency your device's isp sim emits (example 930.10 Mhz) and make an antenna for that frequency (lamda media) and remove the topin source antenna, it is bad.
Second, you have a series of SMS to send to the device's SIM number to update/send position at various times, (example: time#1 is sending position every minute, md#10 is sending position every 10 seconds, it consumes lots of battery (lipo).
If your 2G coverage is not good in your area you may have more problems, check this with the mobile/antenna companies.
So, imagine my zx302 has a SIM with this number for the sms 123 123 123, open an application to send sms and look for your number, 123 123 123 and write an sms with this, DOMAIN#your ip server#5199# with this you will tell the device to send the data to this server with the topin protocol/port, 5199. Once you are sending the data there, just do md#1o to obtain the data as quickly as possible, there is no shorter time, 10 seconds is the fastest, but you can use md#15, 20, 25, 30 etec up to 60, from 60 onwards use time# for minutes, 1,2,3,4,5 etc...
@Anton, Hi!!.
Taking advantage, could you explain to us what the left time and the time time are: I have some differences between this two.

Anton Tananaeva year ago

If you're talking about logs, the time on the left is the time of the log record. On the right is the fix time.

DaveGGa year ago

Yes, I talking about log, thank you.