Token Has Expired
I have done a clean install of the app on iOS but the error still occurs.
I solved this problem by changing the password. I hope it helps you.
If it happens after reinstalling, it means it's NOT a clean install. You probably have backed up settings that iOS restores.
I just did a delete app and install again on iOS. I made sure to delete app data when deleting. After setting server name, sign-in screen appeared and token error appeared again even before signing in again for the 1st time.
That proves that the token was saved from the previous install.
Fine, but how do you do get a clean install without restoring iOS to clean default config and manually reinstalling all apps if I am telling iOS to delete Traccar Manager and its data but it is somehow retaining the token?
Typically you just need to login and it will update the token, but for some reason it's not happening in your case. If you want to figure out why, we probably need to look at the logs.
I would be happy to work on figuring out why. Please advise next steps to get you the logs.
I believe you can use either Apple Configurator or Xcode to retrieve logs. I'm not sure about exact steps.
I had the same problem, here's how I fixed it.
- Go to passwords in iPhone setup
- Find your traccar entry and note the password
- Delete the password entry in Passwords.
- Open Traccar app on iPhone login with your username and current password.
- fixed!
Not sure about that. I suspect it just doesn't save the new token for some reason. Have you tried doing a clean install?