Token Has Expired

Jonay6 months ago

Hello!, when I try to log in Traccar Manager on iOS and authenticated with FaceID the APP show me a Token Has Expired error like can you see in the picture.

Captura 2024-06-12 a las 19.10.45.jpeg

But if I write the password it's work perfect. And web page works perfect also.

Could you tell me what is happening?

Thnks.

Anton Tananaev6 months ago

Does it happen every time even after you login?

Jonay6 months ago

if I close the app and open again, yes. The version is v5.9

Anton Tananaev6 months ago

Is your user readonly?

Jonay6 months ago

No, is an admin user.

Jonay6 months ago

Does it have anything to do with the fact that the same session is used on 2 different phones? I've been like this for a while but to rule out possible problems

Anton Tananaev6 months ago

Shouldn't be a problem using two devices.

Jonay6 months ago

i fixed the problem just changing the password and sign in again. Everything ok.

Dwight Doerhoff2 months ago

I am getting a similar error on iOS using server version 6.5, app version 6.5. No change even after changing password. Token expiration as of today (10/14/2024) shows 10/21/2024.
20241014_122846338_iOS.png

Anton Tananaev2 months ago

Token expiration as of today (10/14/2024) shows 10/21/2024.

What exactly does this mean?

Dwight Doerhoff2 months ago

The token expiration on the server shows this:
20241014_1228463389_iOS.png

Anton Tananaev2 months ago

That's completely unrelated thing. You're showing a screen for generating a new token. The value you see is what you need to input. By default it's always 7 days.

Dwight Doerhoff2 months ago

Thanks. Wasn't sure if it was related but still not sure what the error means on iOS.

Anton Tananaev2 months ago

It means your old token expired and you need to re-login.

Dwight Doerhoff2 months ago

This error occurs several times a day. Is there a reason it expires so frequently on iOS?