I resolved the issue by accessing the Suntech device configuration, then the 'Report Mapping' tab, and setting the "Status Report Map / Alert ID Report Map" to "BFFFFF" instead of "3FFFFF".
Thank you.
I resolved the issue by accessing the Suntech device configuration, then the 'Report Mapping' tab, and setting the "Status Report Map / Alert ID Report Map" to "BFFFFF" instead of "3FFFFF".
Thank you.