Summary Route and Device Icon do not match position

Freom8 years ago

Some of our devices icons are staying stationary on the map, but the summary route section is showing their movement accurately, so there seems to be some kind of disconnect between the main map device icon position, and the route summary rendering.

I am using V3.8 of the server.

Anton Tananaev8 years ago

Check the time of the last position and make sure it's not in the future.

Freom8 years ago

no, dates look accurate

Anton Tananaev8 years ago

I can take a look if you provide access to the account.

Freom8 years ago

Sure, I can do that. Do you have an email address I can email the credentials?

Anton Tananaev8 years ago

Email address is on the support page.