Statistics report returns empty

Hello,

Why statistics report returns empty? (eg. 2018-03-01 to 2018-03-09), I checked another reports and they work properly, so I believe there are data.

where can I enable this feature? or is it a bug?

thanks

Statistics is saved once a day. If your server is not running 24 hours a day you won't get it. You also won't get correct numbers if you restart the server.

Hi,
the server runs 24x7 but I will ask my staff also not to restart the Traccar service today, will check this tomorrow , get back to you then.
thanks

Hi..
its empty..
I check /logs/tracker-server .. it shown as follow:

2018-03-13 08:02:14  WARN: Incorrect syntax near the keyword 'statistics'. - SQLServerException (... < QueryBuilder:477 < DataManager:451 < StatisticsManager:65 < ...)

and /logs/tracker-server.log-20180312

2018-03-12 08:03:10  INFO: [CFE83CB3] connected
2018-03-12 08:03:10 DEBUG: [CFE83CB3: 5055 < 10.100.100.5] HEX: 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
2018-03-12 08:03:11 DEBUG: [CFE83CB3: 5055 > 10.100.100.5] HEX: 485454502f312e3120323030204f4b0d0a436f6e74656e742d4c656e6774683a20300d0a0d0a
2018-03-12 08:03:12  WARN: Incorrect syntax near the keyword 'statistics'. - SQLServerException (... < QueryBuilder:477 < DataManager:451 < StatisticsManager:65 < ...)

Windows 2008 R2 Std x64
SQL Server 2014 Std x64

looks typo in sql command... cmiiw

Looks like it's a reserved keyword in MS SQL server:

https://docs.microsoft.com/en-us/sql/t-sql/language-elements/reserved-keywords-transact-sql

You would need to override SQL query in the configuration file and add quoting around the keyword.

noted .. so I could see the result tomorrow... what time the statistics running?

It should record around midnight (local server time).

still not working..

my /conf/

<?xml version='1.0' encoding='UTF-8'?>

<!DOCTYPE properties SYSTEM 'http://java.sun.com/dtd/properties.dtd'>

<properties>

    <!-- SERVER CONFIG -->

    <entry key='web.enable'>true</entry>
    <entry key='web.port'>8082</entry>
    <entry key='web.path'>./web</entry>
    <entry key='web.cacheControl'>max-age=3600,public</entry>

    <entry key='geocoder.enable'>true</entry>
    <entry key='geocoder.type'>google</entry>

    <entry key='logger.enable'>true</entry>
    <entry key='logger.level'>all</entry>
    <entry key='logger.file'>./logs/tracker-server.log</entry>

    <entry key='event.enable'>true</entry>
    <entry key='processing.computedAttributes.enable'>true</entry>

    <entry key='media.path'>./media</entry>

    <!--
	<entry key='server.statistics'>https://www.traccar.org/analytics/</entry>
	-->

    <!-- DATABASE CONFIG -->

    <entry key='database.ignoreUnknown'>true</entry>

    <entry key='database.generateQueries'>true</entry>

    <entry key='database.changelog'>./schema/changelog-master.xml</entry>
 
    <entry key='database.loginUser'>
        SELECT * FROM users
        WHERE email = :email OR login = :email
    </entry>

    <entry key='database.selectPositions'>
        SELECT * FROM positions WHERE deviceId = :deviceId AND fixTime BETWEEN :from AND :to ORDER BY fixTime
    </entry>

    <entry key='database.selectLatestPositions'>
        SELECT positions.* FROM positions INNER JOIN devices ON positions.id = devices.positionid;
    </entry>

    <entry key='database.updateLatestPosition'>
        UPDATE devices SET positionId = :id WHERE id = :deviceId
    </entry>

    <entry key='database.selectEvents'>
        SELECT * FROM events WHERE deviceId = :deviceId AND serverTime BETWEEN :from AND :to ORDER BY serverTime
    </entry>

    <entry key='database.deletePositions'>
        DELETE FROM positions WHERE serverTime &lt; :serverTime AND id NOT IN (SELECT positionId FROM devices WHERE positionId IS NOT NULL)
    </entry>

    <entry key='database.deleteEvents'>
        DELETE FROM events WHERE serverTime &lt; :serverTime
    </entry>

    <entry key='database.selectStatistics'>
        SELECT * FROM 'statistics' WHERE captureTime BETWEEN :from AND :to ORDER BY captureTime
    </entry>

    <!-- PROTOCOL CONFIG -->

    <entry key='gps103.port'>5001</entry>
    ...
    <entry key='t57.port'>5155</entry>

</properties>

/logs/tracker-server

2018-03-15 03:26:54  INFO: Shutting down server...
2018-03-15 03:30:20  INFO: Operating system name: Windows Server 2008 R2 version: 6.1 architecture: amd64
2018-03-15 03:30:20  INFO: Java runtime name: Java HotSpot(TM) 64-Bit Server VM vendor: Oracle Corporation version: 25.161-b12
2018-03-15 03:30:20  INFO: Memory limit heap: 3591mb non-heap: 0mb
2018-03-15 03:30:20  INFO: Character encoding: UTF-8 charset: UTF-8
2018-03-15 03:30:20  INFO: Version: 3.15-SNAPSHOT
2018-03-15 03:30:34  INFO: Starting server...
2018-03-15 03:30:37 DEBUG: Clearing history earlier than 2018-03-12 03:30:37

are those causing it?..
my server would automatically do recycling on 03AM

need your advice

thanks

Do you have any data on your server? If there are no messages from device or requests from user you won't get anything.