Online devices missing from Map after Windows Update

Chris Andrews4 years ago

Our workstations did a windows update recently. Since then, all Online devices no longer appear on the map, except one. When you click on an online device in the list, it doesnt show on the map. However, every few minutes a random online device icon will appear on the map for a second, then vanish. Has anyone else experienced this?

Anton Tananaev4 years ago

Most likely you are receiving invalid coordinates from some of your devices.

Chris Andrews4 years ago

Thanks for the reply, Anton. I found out it was actually out of disk space. I cleared out some old records from MySQL and the issue has resolved itseld. On another note, we are interested in the hosted server. Is there a way we can buy 6 months at a time rather than monthly? We're a government agency and they limit our usage of the county credit card.

Anton Tananaev4 years ago

Yes, definitely. Please contact support or sales email address for details.