Mobile Application stops sending location updates on Samsung phones/tablets

Cris Amende3 years ago

Hi,

We have various samsung phones tablets feeding into a traccar instance, we get user reports that on random moments the mobile application stops sending updates (thus devices offline).

If the app is stopped (Server status button to "off" ) and restarted it works again.

Is there any reason this may happen ?

Anton Tananaev3 years ago

Could be the same issue as here:

https://www.traccar.org/forums/topic/android-11/

Cris Amende3 years ago

Thanks Anton, was there a solution posted there, as I don't really read russian.....

Anton Tananaev3 years ago

Google Translate?

alexsahka3 years ago

Try the updated app from here: https://www.traccar.org/forums/topic/android-11/page/2/#post-64701

Working great for 3 days except won't start after the device reboot.