Login to traccar

douglasmelo14 days ago

Hello everyone
I have paid someone to setup the software and use their app now I can't login to the server anymore and the app also it's inactive I do have access to the server is there a way around it

At the moment I haven't got the app working and when I try to login on the web says wrong password
Is anyone here can help so I don't lose more money and try to reinstated the platform
Many thanks
And Merry Christmas

Anton Tananaev14 days ago

If you want an advice on how you can fix it yourself, you have to provide more details than this.

If you want someone to fix it for you, we have an option available.

douglasmelo14 days ago

I definitely need help with will contact suport thanks I was just wondering if its fixable?

Anton Tananaev14 days ago

It's impossible to say without any details.

Track-trace14 days ago

If its traccar server that you have. You should be able to login through the web login (webinterface on computer) as admin.
Since you say you have acces to the server you should be able to acces it.

If anyone can fix it as a paid service you should contact Anton.

douglasmelo14 days ago

I don't have the access to the traccar server any more as admin the only server access is the server were its host

Track-trace14 days ago

You cant contact the person who setup the server for you ?
From what you tell me i wonder how many trackers you host on that server ?

If its a few devices it might be easier to setup a new server.

douglasmelo12 days ago

Ok I think the answer is a new server than since I have no reply from the person who's done mine and I have less then 10 trackers because I was waiting him to finish

Thanks for the input