Hi Anton,
Don´t know what´s happening with this model (Huawei P10 Lite), Client works great with several other phones but with this simply stop sending updates. We had whitelisted the APP for battery optimization and grant all kind of permissions but still get into a kind of hibernation.
Log we can see : Network online, Network online, Location update, Network online, Network online...........
and so on and it stops suddenly.
We had setup clients to report every 5 minutes with high precision.
Sometime we saw jumps in reports just as it wakes up from hibernation .
Any ideas what could be the reason for such behaivor?
Thanks,
JuanK
Possibly some vendor customisation that doesn't allow apps to work in background. The only way to know for sure is by collecting system logs.
Hi Anton,
Don´t know what´s happening with this model (Huawei P10 Lite), Client works great with several other phones but with this simply stop sending updates. We had whitelisted the APP for battery optimization and grant all kind of permissions but still get into a kind of hibernation.
Log we can see : Network online, Network online, Location update, Network online, Network online...........
and so on and it stops suddenly.
We had setup clients to report every 5 minutes with high precision.
Sometime we saw jumps in reports just as it wakes up from hibernation .
Any ideas what could be the reason for such behaivor?
Thanks,
JuanK