HS-3000G randomly not reporting

RichardG8 years ago

hello,

I have a HS-3000G device (random chinese) which randomly did not report into the server for around 30 minutes.

I drove from location A > location B OK
When I drove back from location B > location A my tracker did not report my location until 25 minutes into the journey.

What doesn't make sense is if it was a poor reception area, wouldnt my drive from A > B be affected also.

Screenshot shows the trip & issue: https://s22.postimg.org/k2709k5bl/prawns.png

Does anyone know what can cause this?

Anton Tananaev8 years ago

Usually it means that there is some problem with device. Maybe it just didn't have GPS or GSM signal?