How do I connect the S06A to the server?

Please follow the troubleshooting guide.

Yes, I have followed the troubleshooting guide, but I have not found the errors that appear to me. All ports are open correctly and devices are connected to the Internet.

I don't see any errors. But I also don't see any data from your device.

I have already added the devices via the IMEI code, and it appears "Offline", knowing that the devices are connected to the Internet, and I can see them via whatsgps.com

Have you followed the troubleshooting guide?

yes

Great. How about you share the steps you did and the result for each.

Maybe I didn't understand the question here well, can you clarify the question?

Is that all? What about all the other steps from the guide? It would probably be good if you share the link, so we make sure you're using the right guide.

https://www.traccar.org/troubleshooting/

There are 6 steps in the troubleshooting guide. Those are the steps I'm asking you about.

Oh okay

Step 1
There are no HEX messages so I'm going to step 4
Step 4
The ports are all open and I checked them. I experimented with the Android application and it showed positive results and it shows me that I am connected and it is actually tracking me, but as for the devices that I put in the car, they remain in the "offline" mode.
As for the device settings, there are no settings that came with it. The company only sent me the devices without a box or something else.

So it seems like the result of your troubleshooting is

Contact device vendor for more information.

Well I will do that, thank you dear and I am sorry for my many questions ♥