How do I connect the S06A to the server?

ManuAns2 years ago

Hi guys,
How can I connect the seeworld S06A device with my server in which I use Traccar? When I add the device, it appears as (not connected) even though the device is working and contains a SIM card

How do I connect the device with the server?

Anton Tananaev2 years ago

Please follow the troubleshooting guide.

ManuAns2 years ago

After checking the tracker-server.log file, I get the following error:

Error text

2023-03-15 22:29:26  INFO: user: 1, action: create, object: device, id: 2
2023-03-15 22:29:26  INFO: user: 1, action: link, owner: user, id: 1, property: device, id: 2
2023-03-15 22:31:04  INFO: [T13debbbc] connected
2023-03-15 22:31:04  INFO: [T13debbbc] disconnected
2023-03-15 22:31:29  INFO: [Tebeff219] connected
2023-03-15 22:31:29  INFO: [Tebeff219] disconnected

What is the cause of this problem? And how can I solve it?

Anton Tananaev2 years ago

I don't see any errors. But I also don't see any data from your device.

ManuAns2 years ago

What is the reason for the devices not showing up ?

Anton Tananaev2 years ago

Have you followed the troubleshooting guide?

ManuAns2 years ago

Yes, I did everything there

Anton Tananaev2 years ago

Great. How about you share the steps you did and the result for each.

ManuAns2 years ago

ok i opened ports for seeworld S06A in my server
Then you enter the IMEI number and save it
But the device stays offline and there is nothing in the tracker-server.log file

Anton Tananaev2 years ago

Is that all? What about all the other steps from the guide? It would probably be good if you share the link, so we make sure you're using the right guide.

ManuAns2 years ago

Yes, this my server: http://89.40.14.69:8082/

Anton Tananaev2 years ago

I was talking about the troubleshooting guide link. And make sure to answer other questions I asked.

ManuAns2 years ago

I have now referred to the tracker-server.log file and found the following errors:

2023-03-16 18:14:19  INFO: [Te0ddce2d] connected
2023-03-16 18:14:29  INFO: [Te0ddce2d] disconnected
2023-03-16 19:03:28  INFO: [U0f9adad5: tr20 < 45.93.16.81] 4f5054494f4e53207369703a3130304038392e34302e31342e3639205349502f322e300d0a5669613a205349502f322e302f554450203130342e3234332e34352e3132393a353036393b6272616e63683d7a39684734624b2d3135313433393132353b72706f72740d0a436f6e74656e742d4c656e6774683a20300d0a46726f6d3a2022736970766963696f7573223c7369703a31303040312e312e312e313e3b7461673d333533393332333833303635333433353331333333393631303133313334333533363334333733393336333633300d0a4163636570743a206170706c69636174696f6e2f7364700d0a557365722d4167656e743a2054726978626f780d0a546f3a2022736970766963696f7573223c7369703a31303040312e312e312e313e0d0a436f6e746163743a207369703a313030403130342e3234332e34352e3132393a353036390d0a435365713a2031204f5054494f4e530d0a43616c6c2d49443a203732303332313036333239363339303532333231313132340d0a4d61782d466f7277617264733a2037300d0a0d0a
2023-03-16 19:22:47  INFO: [T2bfba1f0] connected
2023-03-16 19:23:18  INFO: [T2bfba1f0] error - Connection reset - SocketException (...)
2023-03-16 19:23:18  INFO: [T2bfba1f0] disconnected
2023-03-16 19:23:59  INFO: [Tc1765242] connected
2023-03-16 19:24:30  INFO: [Tc1765242] error - Connection reset - SocketException (...)
2023-03-16 19:24:30  INFO: [Tc1765242] disconnected
2023-03-16 19:25:12  INFO: [Tfcb3307a] connected
2023-03-16 19:28:28  INFO: [Td6fc80a7] connected
2023-03-16 19:28:28  INFO: [Td6fc80a7: gl200 < 35.177.186.151] 160301007b0100007703032dfbfdbbd6c5e687c39bfb31c6522f4d8af7b5710aa3a9f735673a4b23e9ca0100001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:28  INFO: [Td6fc80a7] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
...
2023-03-16 19:28:28  INFO: [Td6fc80a7] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:28  INFO: [Td6fc80a7] disconnected
2023-03-16 19:28:46  INFO: [Tb73e5f9c] connected
2023-03-16 19:28:46  INFO: [Tb73e5f9c: gl200 < 35.177.186.151] 160301007b010000770303355e398f4a9c0aefe1d4f06f51731d21553b196daa20fda2d259ace5b399a81500001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:46  INFO: [Tb73e5f9c] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
...
2023-03-16 19:28:46  INFO: [Tb73e5f9c] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:46  INFO: [Tb73e5f9c] disconnected
2023-03-16 19:28:48  INFO: [Tb7669bfc] connected
2023-03-16 19:28:48  INFO: [T0d4fcf07] connected
2023-03-16 19:28:48  INFO: [T0d4fcf07: outsafe < 74.82.47.5] 160301007b010000770303ad797ebe4c649aa766080a8f61194ace804c3cfdd2ef1a0ee8159ce180cc016100001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:48  INFO: [Tb7669bfc: gl200 < 35.177.186.151] 160301007b010000770303fc005a9731f546f8fee4c524792cb7205f046e7c87885c2fc2861289246b9f4e00001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:48  INFO: [Tb7669bfc] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
...
2023-03-16 19:28:48  INFO: [Tb7669bfc] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:48  INFO: [Tb7669bfc] disconnected
2023-03-16 19:28:48  INFO: [T0d4fcf07] error - Invalid token=EOF at (line no=1, column no=0, offset=-1). Expected tokens are: [CURLYOPEN, SQUAREOPEN, STRING, NUMBER, TRUE, FALSE, NULL] - JsonParsingException (... < OutsafeProtocolDecoder:49 < ExtendedObjectDecoder:72 < ... < WrapperContext:102 < ...)
2023-03-16 19:28:48  INFO: [T0d4fcf07] disconnected
2023-03-16 19:28:50  INFO: [Teb4d2376] connected
2023-03-16 19:28:50  INFO: [Teb4d2376: gl200 < 35.177.186.151] 160301007b0100007703032f1b562045c563172797faf4447ca6df4392df48090b230a1d619ab15340eeff00001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:50  INFO: [Teb4d2376] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
...
2023-03-16 19:28:50  INFO: [Teb4d2376] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:50  INFO: [Teb4d2376] disconnected
2023-03-16 19:28:52  INFO: [T7165233c] connected
2023-03-16 19:28:52  INFO: [T7165233c: gl200 < 35.177.186.151] 160301007b0100007703039e3d693e93a96ff804da32b107377c4f64460f0f13889f5c96943eaa81a7ce4b00001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:52  INFO: [T7165233c] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
...
2023-03-16 19:28:52  INFO: [T7165233c] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:52  INFO: [T7165233c] disconnected
2023-03-16 19:28:55  INFO: [T8ca5f787] connected
2023-03-16 19:28:55  INFO: [T8ca5f787: gl200 < 35.177.186.151] 160301007b010000770303b7f4b1d953f5b8d9b745518fffeb7b78203a477a670bbd95d9398110d0e57b7900001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:55  INFO: [T8ca5f787] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:55  INFO: [T8ca5f787] error - index: 0, length: 4 (expected: range(0, 2)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
...
2023-03-16 19:28:55  INFO: [T8ca5f787] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:55  INFO: [T8ca5f787] disconnected
2023-03-16 19:28:57  INFO: [T4dd1de73] connected
2023-03-16 19:28:57  INFO: [T4dd1de73: gl200 < 35.177.186.151] 160301007b010000770303b8e2a0ffe9563fe4deead44c2397830fe1d5db2938ba5305cd5980b93873471800001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:28:57  INFO: [T4dd1de73] error - index: 0, length: 4 (expected: range(0, 3)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
...
2023-03-16 19:28:57  INFO: [T4dd1de73] error - index: 0, length: 4 (expected: range(0, 1)) - IndexOutOfBoundsException (... < Gl200FrameDecoder:37 < Gl200ProtocolDecoder:51 < ExtendedObjectDecoder:72 < ...)
2023-03-16 19:28:57  INFO: [T4dd1de73] disconnected
2023-03-16 19:28:59  INFO: [T524cb23c] connected
2023-03-16 19:28:59  INFO: [T524cb23c: gl200 < 35.177.186.151] 474554202f66617669636f6e2e69636f20485454502f312e310d0a486f73743a2038392e34302e31342e36393a353030340d0a557365722d4167656e743a2027436c6f7564206d617070696e67206578706572696d656e742e20436f6e74616374207265736561726368407064726c6162732e6e6574270d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-03-16 19:29:01  INFO: [T524cb23c] disconnected
2023-03-16 19:29:01  INFO: [T18975e28] connected
2023-03-16 19:29:01  INFO: [T18975e28: gl200 < 35.177.186.151] 474554202f6d616e6167652f6163636f756e742f6c6f67696e20485454502f312e310d0a486f73743a2038392e34302e31342e36393a353030340d0a557365722d4167656e743a2027436c6f7564206d617070696e67206578706572696d656e742e20436f6e74616374207265736561726368407064726c6162732e6e6574270d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-03-16 19:29:03  INFO: [T18975e28] disconnected
2023-03-16 19:29:03  INFO: [T181bf184] connected
2023-03-16 19:29:03  INFO: [T181bf184: gl200 < 35.177.186.151] 474554202f61646d696e2f696e6465782e68746d6c20485454502f312e310d0a486f73743a2038392e34302e31342e36393a353030340d0a557365722d4167656e743a2027436c6f7564206d617070696e67206578706572696d656e742e20436f6e74616374207265736561726368407064726c6162732e6e6574270d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-03-16 19:29:05  INFO: [T181bf184] disconnected
2023-03-16 19:29:06  INFO: [Td3506647] connected
2023-03-16 19:29:06  INFO: [Td3506647: gl200 < 35.177.186.151] 474554202f696e6465782e68746d6c20485454502f312e310d0a486f73743a2038392e34302e31342e36393a353030340d0a557365722d4167656e743a2027436c6f7564206d617070696e67206578706572696d656e742e20436f6e74616374207265736561726368407064726c6162732e6e6574270d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-03-16 19:29:07  INFO: [Td3506647] disconnected
2023-03-16 19:29:08  INFO: [Td7d018d5] connected
2023-03-16 19:29:08  INFO: [Td7d018d5: gl200 < 35.177.186.151] 474554202f2b4353434f452b2f6c6f676f6e2e68746d6c20485454502f312e310d0a486f73743a2038392e34302e31342e36393a353030340d0a557365722d4167656e743a2027436c6f7564206d617070696e67206578706572696d656e742e20436f6e74616374207265736561726368407064726c6162732e6e6574270d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-03-16 19:29:10  INFO: [Td7d018d5] disconnected
2023-03-16 19:29:10  INFO: [Tb58e04e7] connected
2023-03-16 19:29:10  INFO: [Tb58e04e7: gl200 < 35.177.186.151] 474554202f20485454502f312e310d0a486f73743a2038392e34302e31342e36393a353030340d0a557365722d4167656e743a2027436c6f7564206d617070696e67206578706572696d656e742e20436f6e74616374207265736561726368407064726c6162732e6e6574270d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-03-16 19:29:12  INFO: [Tb58e04e7] disconnected
2023-03-16 19:34:13  INFO: [T7588efa6] connected
2023-03-16 19:34:13  INFO: [T7588efa6: outsafe < 2001:470:1:c84:0:0:0:20] 160301007b0100007703034150e6c30e7046bb41ab691123aa677c4669b11410fdfe146546bd738930a8a100001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a01000034000500050100000000000a00080006001700180019000b00020100000d0010000e0401040302010203040105010601ff01000100
2023-03-16 19:34:13  INFO: [T7588efa6] error - Invalid token=EOF at (line no=1, column no=0, offset=-1). Expected tokens are: [CURLYOPEN, SQUAREOPEN, STRING, NUMBER, TRUE, FALSE, NULL] - JsonParsingException (... < OutsafeProtocolDecoder:49 < ExtendedObjectDecoder:72 < ... < WrapperContext:102 < ...)
2023-03-16 19:34:13  INFO: [T7588efa6] disconnected
2023-03-16 19:48:42  INFO: [T6abc1f6d] connected
2023-03-16 19:48:42  INFO: [T6abc1f6d: outsafe < 2001:470:1:332:0:0:0:88] 474554202f20485454502f312e310d0a486f73743a205b326130323a376234303a353932383a6534353a3a315d3a353230300d0a557365722d4167656e743a204d6f7a696c6c612f352e3020284d6163696e746f73683b20496e74656c204d6163204f5320582031305f31355f3729204170706c655765624b69742f3630352e312e313520284b48544d4c2c206c696b65204765636b6f292056657273696f6e2f31362e31205361666172692f3630352e312e31350d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-03-16 19:48:42  INFO: [T6abc1f6d] error - Invalid token=EOF at (line no=1, column no=0, offset=-1). Expected tokens are: [CURLYOPEN, SQUAREOPEN, STRING, NUMBER, TRUE, FALSE, NULL] - JsonParsingException (... < OutsafeProtocolDecoder:49 < ExtendedObjectDecoder:72 < ... < WrapperContext:102 < ...)
2023-03-16 19:48:42  INFO: [T6abc1f6d] disconnected
2023-03-16 19:58:44  INFO: [T94f410f2] connected
2023-03-16 19:58:53  INFO: [T94f410f2] disconnected
2023-03-16 21:45:05  INFO: [U444e1041: gpsmta < 45.93.16.48] 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
2023-03-16 21:47:57  INFO: [Ud3490d99: meitrack < 45.93.16.81] 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
Anton Tananaev2 years ago

Seems like my comments and questions are completely ignored, so I'm not going to reply on this thread anymore.

ManuAns2 years ago

I did not ignore the related questions, but I am not fluent in the English language, so I use Google Translate, it seems that there is an error in the translation that appears to me
I will retranslate with another service
He follows..