Green arrows not appear while map is moving

Hussah Saleh6 years ago

Hi,
I faced a problem recently, All the green arrows of devices in the map disappeared. However, the map is following the selected device (Follow button selected) and the line is drawn of the car previous coordinates.

On the other hand, When I create new user account and add new device, the green arrow is exist and works fine.

Could you please help me how can I make the green arrows appear in the previous created accounts.
Thank you,

Anton Tananaev6 years ago

I would recommend to check browser console for errors and warnings.

Hussah Saleh6 years ago

No errors, No Warnings

Anton Tananaev6 years ago

Screenshot please.

Hussah Saleh6 years ago

Sorry for late, I was looking for website to share screenshopt
Here you go,

https://ibb.co/b84hhK

Anton Tananaev6 years ago
  1. Are you using latest official version of Traccar without any modifications?
  2. Have you tried different browser?
Hussah Saleh6 years ago
  1. Yes, installed 3 months ago from traccar website. I have done some modifications to only simple map not the traccar UI map.

  2. Yes. Chrome, Firefox and Explorer Edge

Anton Tananaev6 years ago

Can I have access to take a look myself?

Hussah Saleh6 years ago

Sure, do you want access to the web UI or to my traccar server?

Anton Tananaev6 years ago

To the web app.

Hussah Saleh6 years ago

Sent, please check support email

Anton Tananaev6 years ago

The problem is that one of the devices has incorrect coordinates:

Latitude
820° 13.540633' N
Longitude
7° 17.535300' E

Hussah Saleh6 years ago

Thank you so much Anton, deleting that device fixes the issue.

Would you mind if suggest a solution to avoid server recording wrong coordinates?

Anton Tananaev6 years ago

You might be able to filter those using "invalid" filter or using "max speed" filter.

Hussah Saleh6 years ago

That's perfect.
Again I appreciate your help.