Hello!
I am hosting a Traccar server hooked up to multiple live devices. Recently, we had an event (geofenceExit) occur which was:
- processed by our backend in realtime
- retrievable from the Traccar server's database
- retrievable from the
events/{id} endpoint
However, querying the reports/events endpoint with the associated device ID and time range does not return that event, though we see plenty of others in that query. It also follows that this event cannot be seen in the Web UI as it uses the same endpoint.
I am wondering if this points to an issue with the way we've set things up or if this should be investigated as a bug? Happy to provide (redacted) specifics on our setup or that event.
Many thanks
Are you using the latest official release without any code modifications?
We are currently using v6.5 (one behind the latest), without any modifications
Then it should be there. My only guess is that you're not using the right time interval.
Turns out it was an access restriction on the API token, so all good on the endpoint side - thanks for your time
Hello!
I am hosting a Traccar server hooked up to multiple live devices. Recently, we had an event (
geofenceExit) occur which was:events/{id}endpointHowever, querying the
reports/eventsendpoint with the associated device ID and time range does not return that event, though we see plenty of others in that query. It also follows that this event cannot be seen in the Web UI as it uses the same endpoint.I am wondering if this points to an issue with the way we've set things up or if this should be investigated as a bug? Happy to provide (redacted) specifics on our setup or that event.
Many thanks