Does not update the location of the vehicles

gLeW2 years ago

Hello I have an issue,
I have a GPS with the GT06 protocol.
In Traccar live it does not update the GPS location, but if I try to see the GPS route of the day in the history it shows it perfectly.
In addition, when the vehicle is turned off, the GPS continues to show online.
Thank you

Anton Tananaev2 years ago

Maybe the timestamp is wrong? Check the time you see in the popup.

gLeW2 years ago

i dont see any time at the popup, but yes the time is wrong because when i see the day log its wrong the hours.

But on the GPS the time is ok, i already check and on the server also have the correct time, i need to change any config file??

Anton Tananaev2 years ago

If you don't see it in the popup, first enable it in settings.

Traccar expects UTC time from devices. If your device does not send UTC, you likely need to add timezone to the config file. This has been discussed many times on the forum.

gLeW2 years ago

For Example i have

serverTime Server Time 2023-03-05 12:54:02
deviceTime Device Time 2023-03-05 12:54:02
fixTime Fix Time 2023-03-05 16:40:01

how i can fix this.
Thanks i try to search on the forum.

Its only in one GPS the rest are the 3 times ok.

Anton Tananaev2 years ago

The easiest option is to configure your device to report UTC time.

gLeW2 years ago

how i can do that?? sorry for all the questions

gLeW2 years ago

And one question, the GPS have a dashcam, if i change the UTS of the GPS, the records have a wrong time???

Anton Tananaev2 years ago

Those are all good questions to your device vendor.

As I said earlier, the alternative is to configure device timezone in the config.

gLeW2 years ago

you say here???
https://prnt.sc/ajR5bwhXaiuN

Thanks

if its there i put UTC or what??

Anton Tananaev2 years ago

No, you can either configure UTC on the device. Or you can configure the timezone to match your device in Traccar config.

gLeW2 years ago

Please can you tell me how I can change on Traccar config please.

Thanks.

Anton Tananaev2 years ago

Please read the documentation:

https://www.traccar.org/configuration-file/

gLeW2 years ago

Hi Anton. Thanks for your help.

I already add the attribute

Last question now I have a field say time zone I need to put -5 GTM-5 or how. ????

Thanks

Anton Tananaev2 years ago