device status update

amipub a year ago

Hello everyone
I have been using traccar for 5 years now. I never had a problem until this last month when the status update is every 15,20 and 30 minutes.
I checked the devices on demo server 4 and all are fine.
Can anyone help me thank you.

Anton Tananaev a year ago

It's not clear to me what the problem is.

amipub a year ago

updating device positions is too slow, it takes up to 4 hours for each device.

Anton Tananaev a year ago

What troubleshooting have you done so far?

amipub a year ago

Nothing. I transferred devices to the demo server 4 to check and all the devices work very well, I even reinstalled the server several times the problem persists

Anton Tananaev a year ago

Then you should probably start with this:

https://www.traccar.org/troubleshooting/

amipub a year ago

Thank you for your response, I checked everything and there are no problems.

Track-trace a year ago

If there are no problems you see the device data every 15 , 20 , 30 minutes in the server log and database?

You also might check if you have some filtering enabled..