device status update

amipub6 days ago

Hello everyone
I have been using traccar for 5 years now. I never had a problem until this last month when the status update is every 15,20 and 30 minutes.
I checked the devices on demo server 4 and all are fine.
Can anyone help me thank you.

Anton Tananaev6 days ago

It's not clear to me what the problem is.

amipub6 days ago

updating device positions is too slow, it takes up to 4 hours for each device.

Anton Tananaev6 days ago

What troubleshooting have you done so far?

amipub6 days ago

Nothing. I transferred devices to the demo server 4 to check and all the devices work very well, I even reinstalled the server several times the problem persists

Anton Tananaev6 days ago

Then you should probably start with this:

https://www.traccar.org/troubleshooting/

amipub6 days ago

Thank you for your response, I checked everything and there are no problems.

Track-trace6 days ago

If there are no problems you see the device data every 15 , 20 , 30 minutes in the server log and database?

You also might check if you have some filtering enabled..