Token Has Expired

Jonay 2 years ago

Hello!, when I try to log in Traccar Manager on iOS and authenticated with FaceID the APP show me a Token Has Expired error like can you see in the picture.

Captura 2024-06-12 a las 19.10.45.jpeg

But if I write the password it's work perfect. And web page works perfect also.

Could you tell me what is happening?

Thnks.

Anton Tananaev 2 years ago

Does it happen every time even after you login?

Jonay 2 years ago

if I close the app and open again, yes. The version is v5.9

Anton Tananaev 2 years ago

Is your user readonly?

Jonay 2 years ago

No, is an admin user.

Jonay 2 years ago

Does it have anything to do with the fact that the same session is used on 2 different phones? I've been like this for a while but to rule out possible problems

Anton Tananaev 2 years ago

Shouldn't be a problem using two devices.

Jonay 2 years ago

i fixed the problem just changing the password and sign in again. Everything ok.

Dwight Doerhoff a year ago

I am getting a similar error on iOS using server version 6.5, app version 6.5. No change even after changing password. Token expiration as of today (10/14/2024) shows 10/21/2024.
20241014_122846338_iOS.png

Anton Tananaev a year ago

Token expiration as of today (10/14/2024) shows 10/21/2024.

What exactly does this mean?

Dwight Doerhoff a year ago

The token expiration on the server shows this:
20241014_1228463389_iOS.png

Anton Tananaev a year ago

That's completely unrelated thing. You're showing a screen for generating a new token. The value you see is what you need to input. By default it's always 7 days.

Dwight Doerhoff a year ago

Thanks. Wasn't sure if it was related but still not sure what the error means on iOS.

Anton Tananaev a year ago

It means your old token expired and you need to re-login.

Dwight Doerhoff a year ago

This error occurs several times a day. Is there a reason it expires so frequently on iOS?