Unable to View Past Report

AdventisTech9 months ago

Hello,

In my Traccar account, my device shows that it started about three months ago. However, when I try to generate a report for that period, it says there is no data available. Just a week ago, I was able to view and retrieve the report for three months ago. Why am I now unable to access it? Is there any restriction or issue?
Screenshot (459).png

Anton Tananaev9 months ago

Are you hosting your own server? Are you sure you don't have any script that removes old data?

AdventisTech9 months ago

No we host through https://server.traccar.org

Anton Tananaev9 months ago

If it's a subscription support request, please use email.