Hello,
In my Traccar account, my device shows that it started about three months ago. However, when I try to generate a report for that period, it says there is no data available. Just a week ago, I was able to view and retrieve the report for three months ago. Why am I now unable to access it? Is there any restriction or issue?
![Screenshot (459).png](https://traccar.nyc3.digitaloceanspaces.com/images/20240611T070658.jpg)
Are you hosting your own server? Are you sure you don't have any script that removes old data?
If it's a subscription support request, please use email.
Hello,
In my Traccar account, my device shows that it started about three months ago. However, when I try to generate a report for that period, it says there is no data available. Just a week ago, I was able to view and retrieve the report for three months ago. Why am I now unable to access it? Is there any restriction or issue?
![Screenshot (459).png](https://traccar.nyc3.digitaloceanspaces.com/images/20240611T070658.jpg)