Freematics - Server timeout

es016 months ago

Hello Everybody,

I try to get my Freematics ONE+ Traccaredition to run.
I followed the steps from the Freematics Configuration Page.

I Get the following Console Logs:

ACC BIAS:-0.01/0.01/-0.99
GNSS:NO
OBD:NO
[ 13770][E][sd_diskio.cpp:806] sdcard_mount(): f_mount failed: (3) The physical drive cannot work
[ 14279][E][sd_diskio.cpp:126] sdSelectCard(): Select Failed
NO SD CARD
[CELL] Activating...
CELL:SIM7070G
IMEI:*********
[CELL] Searching...
APN:internet.v6.telekom
Operator:Telekom.de
[BUF] 3 samples | 30 bytes | 1/32
[CELL] IP:*********
LOGIN(176.9.147.82:5170)...
[BUF] 9 samples | 90 bytes | 3/32
[BUF] 15 samples | 150 bytes | 5/32
[NET] Server timeout
LOGIN(176.9.147.82:5170)...
[BUF] 21 samples | 210 bytes | 7/32
[BUF] 27 samples | 270 bytes | 9/32
[NET] Server timeout
LOGIN(176.9.147.82:5170)...
[BUF] 33 samples | 330 bytes | 11/32
[BUF] 39 samples | 390 bytes | 13/32
[NET] Server timeout

Does anybody see where my mistake is or has an idea?

Thanks in advance.

Anton Tananaev6 months ago

Have you registered your device on the server?

es016 months ago

Yes, i added a Device using the ID wich is logged in the console and printed on the back of the ODB Tracker

Anton Tananaev6 months ago

Have you followed the troubleshooting guide?

es015 months ago

Wich guide are you reffering to? Becaus I'm not using a selfhosted instance, the server troubleshooting guide doesen't seem to help me

Anton Tananaev5 months ago

Server troubleshooting.

es015 months ago

I tried to use the Tracker with the Demo Server and the paid-hosted Server, but I can't access the log there

Anton Tananaev5 months ago

If you have a problem with subscription, you should contact support. We will check the logs for you.