we are stuck on sending GPRS commands
Have you checked HEX data in the log to see if the command was sent and response received?
are you sending the command with spaces before?
I ask this because I see the spaces, in teltonika when you send an sms and the device has no user or password you must add 2 spaces before, but when you send it from Traccar it is not necessary.
@anton i just received this on server logs
2024-05-07 05:04:57 INFO: [T8f7dba43] id: 354018114033321, command type: custom sent
2024-05-07 05:04:57 INFO: [T8f7dba43: teltonika > 116.71.170.173] 00000000000000120c01050000000a20206765746770730d0a010000fb9a@cristian can you please tell me how you send a GPRS command trough traccar FrontEnd to device,
@cristian in further elaboration to my question:
I'm sending the commands to device from live track -> device -> Send command option.
We've activated the notifications to get the reply displayed somewhere. Problem is in either case, with username or password or with , device isn't responding to us or we're unable to see/fetch the reply of device.
If device is not response, you should probably contact your device vendor for support.
Ahmad Makki I send the command getgps to the teltonika devices from the popup and everything works, this is the response from the device:
Ingrid - MG ZX command result received: GPS:1 Sat:16 Lat:****** Long:****** Alt:118 Speed:0 Dir:133 Date: 2024/5/6 Time: 16:42:2 at 2024-05-06 12:41:21
(The coordinates have been edited)
Have you tried sending a text message from a mobile phone to check what Anton says, that the device is not responding.
@Cristian can you please tell me your flow of sending commands using popup,
because i received response from a mobile phone, but not on a popup(traccar portal),
and how you are marking the response in database???
https://ibb.co/9hBjJQ8
I do it like this. I have never checked anything in the database regarding custom commands.
https://ibb.co/Y3RW9js
@Cristian i also send commands like this, but i don't received any response,
if i mistake some please identify
It seems like you have some extra spaces before the command.
I sent the command with spaces before and the response was this
unknown command or invalid format
Is the gps device reporting directly to your server or are you receiving the data from another server running an instance of Traccar?
@Cristian yeah we are deployed a traccar frontend and Backend separately deployed on server
@Cristian still waiting your response
we are sending a command getgps protocol name teltonika but we received a response in api
{id: 0, attributes: {data: " getgps"}, deviceId: 488, type: "custom", textChannel: false,…}this,and show logs on server this "id: 864636062478215, command type: custom sent" , not received command reply,
I need your guidance on how we could receive response from server and log into logs