devices unlock door without command

hello there.. What could be the cause of vehicles' doors automatically unlocking after installing the latest version of Traccar? The command is 'disarm alarm'. Any insights or solutions?

I see that you duplicated your topic 3 times in the last 3 days. Your account will be banned if you continue like this.

Im sorry, this will not happend again

I dont know what to do, i have vehices unlocking the doors in dangerous places, i was looking for a solution or guidance..

Have you investigated if the server is sending any commands to devices? If not, it must be a device issue.

the logs for yesterday is this, I i check for commands send to the gps but I only found the on command, any help will be appreciated. it's a brand new traccar installation, latest version, the command i suspect is causing the issue is disarm alarm
thanks in advance for any insides or guidance

https://drive.google.com/file/d/1CB0mOiVwpcXOUODEK6QRk-ifLyarAWvs/view?usp=sharing

I think the server is sending the comands I found several alarmdisarm send on the logs

Where? Show us.

on the logs, command type: alarmDisarm sent

2024-03-01 21:32:38  INFO: [Ta2da8aa5] id: 868166057526923, command type: alarmDisarm sent


2024-03-01 22:22:54  INFO: [T12c118d7] id: 868166057526923, time: 2024-03-01 22:22:51, lat: -0.19772, lon: -78.51152, course: 295.5
2024-03-01 22:23:32  INFO: [T12c118d7] id: 868166057526923, command type: alarmDisarm sent
2024-03-01 22:23:32  INFO: [T12c118d7: gps103 > 176.87.60.223] 2a2a2c696d65693a3836383136363035373532363932332c4d

2024-03-01 22:24:15  INFO: [T12c118d7: gps103 < 176.87.60.223] 696d65693a3836383136363035373532363932332c616363206f66662c3234303330313137323431332c2c462c3232323431332e3030302c412c303031312e38363330372c532c30373833302e36393133372c572c302e30302c3239352e35343b
2024-03-01 22:24:15  INFO: [T12c118d7] id: 868166057526923, time: 2024-03-01 22:24:13, lat: -0.19772, lon: -78.51152, course: 295.5
2024-03-01 22:24:16  INFO: [T12c118d7] id: 868166057526923, command type: alarmDisarm sent
2024-03-01 22:24:16  INFO: [T12c118d7: gps103 > 176.87.60.223] 2a2a2c696d65693a3836383136363035373532363932332c4d

on the logs

https://drive.google.com/file/d/1CB0mOiVwpcXOUODEK6QRk-ifLyarAWvs/view?usp=sharing

I think thats why the user are reporting that the car doors unlock by itself. Any advice?

It seems like someone sent it.

im gonna test it tomorrow, gonna restrict access to the device logs in the afternoon, to double check this issue

thanks a lot for the help!

Have you created any notification with channels set as "command" and linked the saved command alarmDisarm to it?

No, just this

https://ibb.co/wpnXMx8