Device works in demo but not in installed vps account

Mainaa year ago

I installed your system on a vps. I'm using a Chinese model GPS-303 F. using port 5001. When I point the IP to your demo account it works fine. But when I use my IP I only see the device at lat 0, and long 0. My phone works fine though. I can see the tracker is online and have checked the clones section and read extensively. What I'm I missing?

Kaloyan Kaneva year ago

If you really can see the device in coordinates 0, 0 than you have no problems, just must to wait for valid coordinates from tracker.

Mainaa year ago

In SMS mode it sends the right cordinates to my phone. I've waited two days and it still sends 0,0.

Mainaa year ago

Also, when I connect to the Chinese platform that's recommended for use, it works ok straight away

Anton Tananaeva year ago

Have you checked logs to see what your device is sending?

Mainaa year ago

Here are the logs. I have a phone that works fine and the tracker.

2023-10-17 00:08:48  INFO: [T3992d1d3] connected
2023-10-17 00:08:48  INFO: [T3992d1d3: h02 < 128.199.61.251] 16030100ea010000e60303359c60c8b5ee751f5db5ab4423b21ed11805b0f914814d228bc171518a9d9e5220a9719e9632710243e6de75a4858c10ae2856ca0040e694b61f540cbdd81165f80026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a13011302130301000077000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b00050403040303003300260024001d00207e06a5f05488c66e0d9ed167e2eeff6198bc70be52325cc9291a73b3ec5a7f38
2023-10-17 00:08:48  WARN: Unknown device - 001d00207e (128.199.61.251)
2023-10-17 00:08:51  INFO: [T3992d1d3] error - Connection reset - SocketException (...)
2023-10-17 00:08:51  INFO: [T3992d1d3] disconnected
2023-10-17 00:08:51  INFO: [T6e45f8e7] connected
2023-10-17 00:08:51  INFO: [T6e45f8e7: h02 < 128.199.61.251] 474554202f20485454502f312e310d0a436f6e6e656374696f6e3a20636c6f73650d0a486f73743a203230392e3135392e3134392e38330d0a0d0a48454c500d0a45484c4f20333233303339326533313335333932653331333433393265333833332e6e65740d0a3f0d0a0d0a
2023-10-17 00:08:58  INFO: [T6e45f8e7] error - Connection reset - SocketException (...)
2023-10-17 00:08:58  INFO: [T6e45f8e7] disconnected
2023-10-17 00:37:50  INFO: [T180d0716] connected
2023-10-17 00:37:50  INFO: [T180d0716: solarpowered < 43.129.36.145] 16030100ee010000ea03034906b2f9bc9969c059fbf8ba652d8355645d0e8db76238b467c6dd39645a38662067c18169b3f6f2cbb0a9194ed6bd95677c70fce93c5aa19054b7e9a538274f3b0026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a1301130213030100007b000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b0009080304030303020301003300260024001d0020ed3c27cf56ca91f2b5749adcf77f6d2de6df85dac640a8b9c22b3333d43ab648
2023-10-17 00:37:52  INFO: [T180d0716] error - Connection reset - SocketException (...)
2023-10-17 00:37:52  INFO: [T180d0716] disconnected
2023-10-17 00:38:02  INFO: [T46890272] connected
2023-10-17 00:38:02  INFO: [T46890272: solarpowered < 43.129.36.145] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353230310d0a557365722d4167656e743a206375726c2f372e36342e310d0a4163636570743a202a2f2a0d0a0d0a
2023-10-17 00:38:04  INFO: [T46890272] error - Connection reset - SocketException (...)
2023-10-17 00:38:04  INFO: [T46890272] disconnected
2023-10-17 00:38:14  INFO: [T8cf513ff] connected
2023-10-17 00:38:14  INFO: [T8cf513ff: solarpowered < 43.129.36.145] 030000130ee000000000000100080003000000
2023-10-17 00:38:15  INFO: [T8cf513ff] error - Connection reset - SocketException (...)
2023-10-17 00:38:15  INFO: [T8cf513ff] disconnected
2023-10-17 01:21:25  INFO: [Ta8059f3d] connected
2023-10-17 01:21:25  INFO: [Ta8059f3d: t55 < 147.78.47.10] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 01:21:25  WARN: Unknown device - 147.78.47.10 (147.78.47.10)
2023-10-17 01:31:24  INFO: [T0ce16f22] connected
2023-10-17 01:31:24  INFO: [T0ce16f22: gotop < 205.210.31.226] 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
2023-10-17 01:31:34  INFO: [T0ce16f22] disconnected
2023-10-17 01:51:46  INFO: [Ta8059f3d] error - Connection reset - SocketException (...)
2023-10-17 01:51:46  INFO: [Ta8059f3d] disconnected
2023-10-17 01:53:26  INFO: [Tfd1cf4ea] connected
2023-10-17 01:53:26  INFO: [Tfd1cf4ea: autograde < 162.216.149.244] 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
2023-10-17 01:53:36  INFO: [Tfd1cf4ea] disconnected
2023-10-17 02:05:38  INFO: [Tb941f615] connected
2023-10-17 02:05:38  INFO: [Tb941f615: enfora < 137.184.162.65] 16030100ea010000e603032ceb6b15dd76fa17bb093e524104b3e504562b6519bb653c02c3397a75e6ccb4202c47e46f438a093b3965b0ce6f97bd47502467661545699dd83e54d581f91a770026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a13011302130301000077000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b00050403040303003300260024001d0020f492776fa1f6d962c6ff5a510dc127b1f3749e0c928cd432e0a4f5d0de02525d
2023-10-17 02:05:38  INFO: [Tb941f615] error - Adjusted frame length exceeds 1024: 5635 - discarded - TooLongFrameException (... < WrapperInboundHandler:57 < ... < StandardLoggingHandler:44 < ... < NetworkMessageHandler:37 < ...)
2023-10-17 02:05:38  INFO: [Tb941f615] disconnected
2023-10-17 02:05:38  INFO: [Tb42b7b8e] connected
2023-10-17 02:05:38  INFO: [Tb42b7b8e: enfora < 137.184.162.65] 474554202f20485454502f312e310d0a436f6e6e656374696f6e3a20636c6f73650d0a486f73743a203230392e3135392e3134392e38330d0a0d0a48454c500d0a45484c4f20333233303339326533313335333932653331333433393265333833332e6e65740d0a3f0d0a0d0a
2023-10-17 02:05:38  INFO: [Tb42b7b8e] error - Adjusted frame length exceeds 1024: 18245 - discarded - TooLongFrameException (... < WrapperInboundHandler:57 < ... < StandardLoggingHandler:44 < ... < NetworkMessageHandler:37 < ...)
2023-10-17 02:05:38  INFO: [Tb42b7b8e] disconnected
2023-10-17 02:43:15  INFO: [Td77649ed] connected
2023-10-17 02:43:15  INFO: [Td77649ed: watch < 192.241.223.21] 4d474c4e44445f3230392e3135392e3134392e38335f353039330a
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] disconnected
2023-10-17 03:11:21  INFO: [T9b749c2d] connected
2023-10-17 03:11:21  INFO: [T9b749c2d] disconnected
2023-10-17 03:11:21  INFO: [T0266949e] connected
2023-10-17 03:11:21  INFO: [T0266949e: stl060 < 185.233.19.223] 4f5054494f4e53207369703a6e6d205349502f322e300d0a5669613a205349502f322e302f544350206e6d3b6272616e63683d666f6f3b72706f72740d0a46726f6d3a203c7369703a6e6d406e6d3e3b7461673d726f6f740d0a546f3a203c7369703a6e6d32406e6d323e0d0a43616c6c2d49443a2035303030300d0a435365713a203432204f5054494f4e530d0a4d61782d466f7277617264733a2037300d0a436f6e74656e742d4c656e6774683a20300d0a436f6e746163743a203c7369703a6e6d406e6d3e0d0a4163636570743a206170706c69636174696f6e2f7364700d0a0d0a
2023-10-17 03:11:31  INFO: [T0266949e] disconnected
2023-10-17 03:11:31  INFO: [Tde344e63] connected
2023-10-17 03:11:31  INFO: [Tde344e63: stl060 < 185.233.19.223] 4f5054494f4e53207369700d0a
2023-10-17 03:11:41  INFO: [Tde344e63] disconnected
2023-10-17 03:11:41  INFO: [Td80ab652] connected
2023-10-17 03:11:41  INFO: [Td80ab652: stl060 < 185.233.19.223] 16030100f2010000ee03030f8758b4b33470cab3442f2b088a5e28363f61e06f90105fdd3ab4680c35eb032095bfde4d3eba52c195afa63b12499b57d1e71a7e9ca811947040867210dcb5620026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a1301130213030100007f000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff010001000017000000120000002b0009080304030303020301003300260024001d00207c7b0e53d929ee6070385181b3d8208dfee69b6673484bcb8e2830e1d844d957
2023-10-17 03:11:51  INFO: [Td80ab652] disconnected
2023-10-17 03:11:51  INFO: [T323b75cf] connected
2023-10-17 03:11:51  INFO: [T323b75cf: stl060 < 185.233.19.223] 16030100f2010000ee03035a7c382337e63264266f20626a30ab76d0b85e60ae0c354768781978567b292d202e46cc37f92c20cdea8b4568ba7c860a4aa23bdcbc8ad3b35b775cbe096fb8cb0026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a1301130213030100007f000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff010001000017000000120000002b0009080304030303020301003300260024001d0020f9e744c5220f8c506fc2fe53a78b06d81641770b83ffee7d5801a18cac58ed29
2023-10-17 03:12:01  INFO: [T323b75cf] disconnected
2023-10-17 03:12:01  INFO: [Td0e2e94a] connected
2023-10-17 03:12:01  INFO: [Td0e2e94a: stl060 < 185.233.19.223] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353036300d0a4163636570743a202a2f2a0d0a0d0a
2023-10-17 03:12:11  INFO: [Td0e2e94a] disconnected
2023-10-17 03:12:11  INFO: [T04196068] connected
2023-10-17 03:12:21  INFO: [T04196068] disconnected
2023-10-17 03:12:21  INFO: [T21a561ca] connected
2023-10-17 03:12:21  INFO: [T21a561ca: stl060 < 185.233.19.223] 5553455220616e6f6e796d6f75730d0a
2023-10-17 03:12:31  INFO: [T21a561ca] disconnected
2023-10-17 03:15:07  INFO: [T76851509] connected
2023-10-17 03:15:10  INFO: [T76851509: stl060 < 87.236.176.100] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353036300d0a557365722d4167656e743a204d6f7a696c6c612f352e302028636f6d70617469626c653b20496e7465726e65744d6561737572656d656e742f312e303b202b68747470733a2f2f696e7465726e65742d6d6561737572656d656e742e636f6d2f290d0a436f6e6e656374696f6e3a20636c6f73650d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 03:15:30  INFO: [T76851509] disconnected
2023-10-17 03:15:42  INFO: [T1dabd996] connected
2023-10-17 03:15:45  INFO: [T1dabd996: stl060 < 87.236.176.103] 4f5054494f4e53207369703a6e6d205349502f322e300d0a5669613a205349502f322e302f544350206e6d3b6272616e63683d666f6f0d0a46726f6d3a203c7369703a6e6d406e6d3e3b7461673d726f6f740d0a546f3a203c7369703a6e6d32406e6d323e0d0a43616c6c2d49443a2035303030300d0a435365713a203432204f5054494f4e530d0a4d61782d466f7277617264733a2037300d0a436f6e74656e742d4c656e6774683a20300d0a436f6e746163743a203c7369703a6e6d406e6d3e0d0a4163636570743a206170706c69636174696f6e2f7364700d0a0d0a
2023-10-17 03:15:48  INFO: [T1dabd996] disconnected
2023-10-17 03:16:00  INFO: [T413a45d2] connected
2023-10-17 03:16:03  INFO: [T413a45d2: stl060 < 87.236.176.95] 300c020101600702010304008000
2023-10-17 03:16:06  INFO: [T413a45d2] disconnected
2023-10-17 03:16:18  INFO: [T6ddb8338] connected
2023-10-17 03:16:21  INFO: [T6ddb8338: stl060 < 87.236.176.93] 73746174730d0a
2023-10-17 03:16:24  INFO: [T6ddb8338] disconnected
2023-10-17 03:16:36  INFO: [Ta12422b1] connected
2023-10-17 03:16:39  INFO: [Ta12422b1: stl060 < 87.236.176.74] 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
2023-10-17 03:16:42  INFO: [Ta12422b1] disconnected
2023-10-17 03:16:54  INFO: [T582f27b2] connected
2023-10-17 03:16:57  INFO: [T582f27b2: stl060 < 87.236.176.107] 05000b03100000004800000001000000b810b8100000000001000000000001000883afe11f5dc91191a408002b14a0fa03000000045d888aeb1cc9119fe808002b10486002000000
2023-10-17 03:17:00  INFO: [T582f27b2] disconnected
2023-10-17 03:17:12  INFO: [T4bdf70b6] connected
2023-10-17 03:17:15  INFO: [T4bdf70b6: stl060 < 87.236.176.86] 1201001a0000000000000b00060100110001ff08000155000001
2023-10-17 03:17:18  INFO: [T4bdf70b6] disconnected
2023-10-17 03:17:30  INFO: [Taaa63137] connected
2023-10-17 03:17:33  INFO: [Taaa63137: stl060 < 87.236.176.107] 800000283e062e2b0000000000000002000186a3000000030000000000000000000000000000000000000000
2023-10-17 03:17:36  INFO: [Taaa63137] disconnected
2023-10-17 03:17:48  INFO: [Tbfa42296] connected
2023-10-17 03:17:51  INFO: [Tbfa42296: stl060 < 87.236.176.100] 000000090003000000
2023-10-17 03:17:54  INFO: [Tbfa42296] disconnected
2023-10-17 03:18:06  INFO: [T9883a360] connected
2023-10-17 03:18:09  INFO: [T9883a360: stl060 < 87.236.176.77] 0300002c27e00000000000436f6f6b69653a206d737473686173683d656c746f6e730d0a0100080003000000
2023-10-17 03:18:12  INFO: [T9883a360] disconnected
2023-10-17 03:18:25  INFO: [Ta0c64ad9] connected
2023-10-17 03:18:28  INFO: [Ta0c64ad9: stl060 < 87.236.176.83] 2a310d0a24340d0a696e666f0d0a
2023-10-17 03:18:31  INFO: [Ta0c64ad9] disconnected
2023-10-17 03:18:43  INFO: [T6b7d388e] connected
2023-10-17 03:18:46  INFO: [T6b7d388e: stl060 < 87.236.176.83] 00000031ff534d4272000000000000000000000000000000000000000000000000000100000e00024e54204c4d20302e3132000200
2023-10-17 03:18:49  INFO: [T6b7d388e] disconnected
2023-10-17 03:18:49  INFO: [Tc41e232d] connected
2023-10-17 03:18:49  INFO: [Tc41e232d: stl060 < 87.236.176.83] 0000006efe534d4240000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000024000400010000000000000000000000000000000000000000000000000000000000000002021002000302031103
2023-10-17 03:18:52  INFO: [Tc41e232d] disconnected
2023-10-17 03:19:04  INFO: [Tc0017b1d] connected
2023-10-17 03:19:07  INFO: [Tc0017b1d: stl060 < 87.236.176.77] 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
2023-10-17 03:19:13  INFO: [Tc0017b1d] disconnected
2023-10-17 04:08:22  INFO: [Tfae1a44f] connected
2023-10-17 04:08:22  INFO: [Tfae1a44f: gosafe < 80.66.88.215] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 04:08:34  INFO: [Tfae1a44f] error - Connection reset - SocketException (...)
2023-10-17 04:08:34  INFO: [Tfae1a44f] disconnected
2023-10-17 04:31:51  INFO: [Tc2268b7d] connected
2023-10-17 04:31:51  INFO: [Tc2268b7d: topflytech < 80.66.88.215] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 04:31:59  INFO: [Tc2268b7d] error - Connection reset - SocketException (...)
2023-10-17 04:31:59  INFO: [Tc2268b7d] disconnected
2023-10-17 04:48:15  INFO: [T1d936c1f] connected
2023-10-17 04:48:17  INFO: [T1d936c1f: cartrack < 205.210.31.166] 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
2023-10-17 04:48:48  INFO: [T1d936c1f] error - Connection reset - SocketException (...)
2023-10-17 04:48:48  INFO: [T1d936c1f] disconnected
2023-10-17 05:26:46  INFO: [T02bf6843] connected
2023-10-17 05:26:46  INFO: [T02bf6843: startek < 192.241.227.49] 4d474c4e44445f3230392e3135392e3134392e38335f353232320a
2023-10-17 05:26:56  INFO: [T02bf6843] disconnected
2023-10-17 05:37:17  INFO: [T6d424bad] connected
2023-10-17 05:37:17  INFO: [T6d424bad: gps103 < 138.68.208.48] 160301008c01000088030344146a537125db0b2781d74ade38613b06e2a6b98fb3243e67dd4cc19f87999d00001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a0100004500000013001100000e3230392e3135392e3134392e3833000500050100000000000a00080006001700180019000b00020100000d000a00080401040302010203ff01000100
2023-10-17 05:37:17  INFO: [T6d424bad] error - begin 21, end 24, length 10 - StringIndexOutOfBoundsException (... < Gps103ProtocolDecoder:413 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 05:37:17  INFO: [T6d424bad] error - begin 21, end 24, length 20 - StringIndexOutOfBoundsException (... < Gps103ProtocolDecoder:413 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 05:37:17  INFO: [T6d424bad] disconnected
2023-10-17 05:38:22  INFO: [Te812f1ad] connected
2023-10-17 05:38:22  INFO: [Te812f1ad: cartrack < 107.170.244.27] 4d474c4e44445f3230392e3135392e3134392e38335f353036310a
2023-10-17 05:38:32  INFO: [Te812f1ad] disconnected
2023-10-17 05:48:09  INFO: [T242d6d5b] connected
2023-10-17 05:48:09  INFO: [T242d6d5b: startek < 64.62.197.62] 3c3f786d6c2076657273696f6e3d27312e30273f3e3c73747265616d3a73747265616d20786d6c6e733a73747265616d3d27687474703a2f2f6574686572782e6a61626265722e6f72672f73747265616d732720786d6c6e733d276a61626265723a636c69656e742720786d6c3a6c616e673d27656e2d55532720746f3d272e272076657273696f6e3d27312e30273e
2023-10-17 05:48:13  INFO: [T242d6d5b] disconnected
2023-10-17 06:13:22  INFO: [Tf14ec731] connected
2023-10-17 06:13:22  INFO: [Tf14ec731: c2stek < 192.241.202.82] 4d474c4e44445f3230392e3135392e3134392e38335f353138310a
2023-10-17 06:13:32  INFO: [Tf14ec731] disconnected
2023-10-17 06:47:08  INFO: [T17f2d9cd] connected
2023-10-17 06:47:08  INFO: [T17f2d9cd: arnavi < 80.66.88.204] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 06:47:08  INFO: [T17f2d9cd] error - index: 10809, length: 1 (expected: range(0, 2048)) - IndexOutOfBoundsException (... < ArnaviFrameDecoder:66 < BaseFrameDecoder:29 < ... < WrapperInboundHandler:57 < ...)
2023-10-17 06:47:08  INFO: [T17f2d9cd] disconnected
2023-10-17 06:47:08  INFO: [T17f2d9cd] error - index: 10809, length: 1 (expected: range(0, 2048)) - IndexOutOfBoundsException (... < ArnaviFrameDecoder:66 < BaseFrameDecoder:29 < ... < WrapperInboundHandler:50 < ...)
2023-10-17 06:48:02  INFO: [T2d16aa7b] connected
2023-10-17 06:48:02  INFO: [T2d16aa7b: totem < 74.82.47.36] 57000000001111070000ffff030000fe03000014001c080a0800000000000000040101010000000001
2023-10-17 06:48:06  INFO: [T2d16aa7b] disconnected
2023-10-17 06:48:23  INFO: [T790eacbd] connected
2023-10-17 06:48:23  INFO: [T790eacbd: t55 < 183.136.225.48] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353030350d0a557365722d4167656e743a204d6f7a696c6c612f352e3020284d6163696e746f73683b20496e74656c204d6163204f5320582031302e31313b2072763a34372e3029204765636b6f2f32303130303130312046697265666f782f34372e300d0a4163636570743a202a2f2a0d0a436f6e6e656374696f6e3a206b6565702d616c6976650d0a0d0a
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:43  INFO: [T790eacbd] disconnected
2023-10-17 07:09:11  INFO: [T09179fcc] connected
2023-10-17 07:09:12  INFO: [T09179fcc] error - Connection reset - SocketException (...)
2023-10-17 07:09:12  INFO: [T09179fcc] disconnected
2023-10-17 07:09:12  INFO: [Tdc5857fb] connected
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx < 167.94.138.124] 16030100ee010000ea03033302d7be53d4c82724d56793618f1a51bc690dbdc084030a6bf51b24e92cf7a120476de44062ca1520f389f520fa8ddf1f9677f3efaa6dc348e3024ea1164f01fb0026cca8cca9c02fc030c02bc02cc013c009c014c00a009c009d002f0035c012000a1303130113020100007b000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b0009080304030303020301003300260024001d0020745771f5d834e63b566a6553fbfb9b47f8baf96e653f9c8fe43bc1d9dcd6b96f
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb] error - Connection reset - SocketException (...)
2023-10-17 07:09:12  INFO: [Tdc5857fb] disconnected
2023-10-17 07:09:12  INFO: [T398fc49a] connected
2023-10-17 07:09:13  INFO: [T398fc49a: mtx < 167.94.138.124] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353038330d0a0d0a
2023-10-17 07:09:13  INFO: [T398fc49a: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:13  INFO: [T398fc49a: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:13  INFO: [T398fc49a: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:13  INFO: [T398fc49a] error - Connection reset - SocketException (...)
2023-10-17 07:09:13  INFO: [T398fc49a] disconnected
2023-10-17 07:10:21  INFO: [T4f7977a5] connected
2023-10-17 07:10:21  INFO: [T4f7977a5: suntech < 106.75.133.231] 02
2023-10-17 07:10:25  INFO: [T4f7977a5] disconnected
2023-10-17 07:16:54  INFO: [T0ad1ef12] connected
2023-10-17 07:16:54  INFO: [T0ad1ef12: leafspy < 167.248.133.184] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353139330d0a557365722d4167656e743a204d6f7a696c6c612f352e302028636f6d70617469626c653b2043656e737973496e73706563742f312e313b202b68747470733a2f2f61626f75742e63656e7379732e696f2f290d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 07:16:54  INFO: [T0ad1ef12: leafspy > 167.248.133.184] 485454502f312e31203430302042616420526571756573740d0a636f6e74656e742d6c656e6774683a20300d0a0d0a
2023-10-17 07:16:54  INFO: [T0ad1ef12] disconnected
2023-10-17 07:16:54  INFO: [T7c1624ee] connected
2023-10-17 07:16:54  INFO: [T7c1624ee: leafspy < 167.248.133.184] 505249202a20485454502f322e300d0a0d0a534d0d0a0d0a00001804000000000000020000000000040000426800060004000000030000000a
2023-10-17 07:16:54  INFO: [T7c1624ee: leafspy > 167.248.133.184] 485454502f312e31203430302042616420526571756573740d0a636f6e74656e742d6c656e6774683a20300d0a0d0a
2023-10-17 07:16:54  INFO: [T7c1624ee: leafspy > 167.248.133.184] 485454502f312e31203430302042616420526571756573740d0a636f6e74656e742d6c656e6774683a20300d0a0d0a
2023-10-17 07:16:54  INFO: [T7c1624ee] error - Connection reset - SocketException (...)
2023-10-17 07:16:54  INFO: [T7c1624ee] disconnected
2023-10-17 07:31:44  INFO: [Tdfe71655] connected
2023-10-17 07:31:44  INFO: [Tdfe71655: dingtek < 80.66.88.211] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 07:31:44  INFO: [Tdfe71655] error - For input string: "
Anton Tananaeva year ago

I don't see anything useful in these logs. Have you checked them yourself first?

Mainaa year ago

I have but I'm not sure what I should be looking for. When I connect the tracker to your demo account it works fine. I don't know what I'm doing wrong

Mainaa year ago

Is the tracker malfunctioning because an android phone works fine

Anton Tananaeva year ago

Where's your tracker in the logs?

Mainaa year ago

My tracker's imei is 868166055239834. This are the logs with that Imei

2023-10-17 23:20:11  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:20:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:20:43  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:21:10  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c747261636b65722c3233313031373230313834362c2c4c2c2c2c3930342c2c316537652c2c2c3b
2023-10-17 23:21:10  WARN: Failed to store position - Data truncation: Incorrect datetime value: '1970-01-01 00:00:00' for column 'fixtime' at row 1 - MysqlDataTruncation (... < QueryBuilder:469 < DatabaseStorage:95 < DefaultDataHandler:47 < ...)
2023-10-17 23:21:10  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:22:10  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c747261636b65722c3233313031373230313934362c2c4c2c2c2c3930342c2c316537642c2c2c3b
2023-10-17 23:22:10  WARN: Failed to store position - Data truncation: Incorrect datetime value: '1970-01-01 00:00:00' for column 'fixtime' at row 1 - MysqlDataTruncation (... < QueryBuilder:469 < DatabaseStorage:95 < DefaultDataHandler:47 < ...)
2023-10-17 23:22:10  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:22:23  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:22:23  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:22:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c747261636b65722c3233313031373230323031352c2c4c2c2c2c3930342c2c316537642c2c2c3b
2023-10-17 23:22:44  WARN: Failed to store position - Data truncation: Incorrect datetime value: '1970-01-01 00:00:00' for column 'fixtime' at row 1 - MysqlDataTruncation (... < QueryBuilder:469 < DatabaseStorage:95 < DefaultDataHandler:47 < ...)
2023-10-17 23:22:44  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:22:44  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c7374617475732c33302c302c302c302c302c302c302e30302c313b
2023-10-17 23:24:03  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:24:03  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:25:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:25:43  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:27:23  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:27:23  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:29:03  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:29:03  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:30:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:30:43  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:38:47  INFO: [Td29bbb7e] connected
2023-10-17 23:38:48  INFO: [Td29bbb7e] error - Connection reset - SocketException (...)
2023-10-17 23:38:48  INFO: [Td29bbb7e] disconnected
2023-10-17 23:38:48  INFO: [Tab174440] connected
2023-10-17 23:38:48  INFO: [Tab174440: ndtpv6 < 167.248.133.34] 16030100ee010000ea0303cfca4f3c749476963702777cec6ef9c98f141131e4a07ed916d05f3f188e6a3a208c16b68ab2a6bd3b57ba20d2845b38319080a98fc304bfe4c948f879004c03a60026cca8cca9c02fc030c02bc02cc013c009c014c00a009c009d002f0035c012000a1303130113020100007b000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b0009080304030303020301003300260024001d00207eb574d64709aafe16114eab61b68135aacaa83d172551002248e4249666ec15
2023-10-17 23:38:51  INFO: [Tab174440] error - Connection reset - SocketException (...)
2023-10-17 23:38:51  INFO: [Tab174440] disconnected
2023-10-17 23:38:51  INFO: [T7ad228b5] connected
2023-10-17 23:38:53  INFO: [T7ad228b5: ndtpv6 < 167.248.133.34] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353234330d0a0d0a
2023-10-17 23:38:56  INFO: [T7ad228b5] error - Connection reset - SocketException (...)
2023-10-17 23:38:56  INFO: [T7ad228b5] disconnected
2023-10-17 23:38:56  INFO: [T66930ba9] connected
2023-10-17 23:38:56  INFO: [T66930ba9] error - Connection reset - SocketException (...)
2023-10-17 23:38:56  INFO: [T66930ba9] disconnected
2023-10-17 23:39:56  INFO: [Te6c93955] connected
2023-10-17 23:39:56  INFO: [Te6c93955: startek < 94.102.61.4] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353232320d0a557365722d4167656e743a204d6f7a696c6c612f352e30202857696e646f7773204e542031302e303b2057696e36343b2078363429204170706c655765624b69742f3533372e333620284b48544d4c2c206c696b65204765636b6f29204368726f6d652f38382e302e343332342e313930205361666172692f3533372e33360d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 23:40:06  INFO: [Te6c93955] disconnected
2023-10-17 23:58:21  INFO: [T9073a71f] connected
2023-10-17 23:58:21  INFO: [T9073a71f: startek < 107.170.224.58] 4d474c4e44445f3230392e3135392e3134392e38335f353232320a
2023-10-17 23:58:31  INFO: [T9073a71f] disconnected
2023-10-17 23:59:29  INFO: [T67651287] connected
2023-10-17 23:59:29  INFO: [T67651287: box < 94.102.61.38] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353036350d0a557365722d4167656e743a204d6f7a696c6c612f352e30202857696e646f7773204e542031302e303b2057696e36343b2078363429204170706c655765624b69742f3533372e333620284b48544d4c2c206c696b65204765636b6f29204368726f6d652f38382e302e343332342e313930205361666172692f3533372e33360d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 23:59:39  INFO: [T67651287] disconnected
Anton Tananaeva year ago

This is what your device is sending:

imei:868166055239834,tracker,231017201846,,L,,,904,,1e7e,,,;

As you can see, it doesn't report any location data.

Please make sure you do some investigation yourself first before asking for help.

Mainaa year ago

Thank you so much. but when sms mode is enabled the tracker sends accurate locations:

Lac:904 1e7a
T:23/10/18 08:28
Last:
T:231018082835
https://maps.google.com/maps?f=q&q=-1.291921,36.796367&z=16
Lac:904 1e7a
T:23/10/18 08:29
Last:
T:231018082905
https://maps.google.com/maps?f=q&q=-1.291921,36.796367&z=16
Mainaa year ago

Could it be a tracker issue or server issue. I'm a newbie a little. kindly understand

Anton Tananaeva year ago

but when sms mode is enabled the tracker sends accurate locations

I heard this so many times.