Where generate the tokens, different interfaces, only demo works.

Hello,

When I was testing the demo I got the token from this screen:

but in my customer's panel I only find this way to get it

it is significantly more shorter (less characters) and doesn´t work.

Is there other way to get it?
What can be the problem?

• Albin

The way we generate tokens changed, so you need to clarify versioning.

Hello Anton,

How could I know it?

I am using Demo 3 for testing.
The customer uses a payed server provided by Traccar.

When the code connects to the API, it is neither giving information about version.

We don´t finde a clue about versions in any screen.

• Albin

The server endpoint can give you the version number.

Hello,

I found a post from you 10 months ago where it says how to get the version :)

{
    "id": 1,
    "attributes": {},
    "registration": true,
    "readonly": false,
    "deviceReadonly": false,
    "map": "osm",
    "bingKey": "",
    "mapUrl": "",
    "latitude": 0.0,
    "longitude": 0.0,
    "zoom": 0,
    "twelveHourFormat": false,
    "forceSettings": false,
    "coordinateFormat": "",
    "limitCommands": false,
    "poiLayer": "",
    "announcement": "",
    "version": "4.15",
    "emailEnabled": true
}

So... What is exactly the problem with my tokens?

• Albin

That information is the the server of my client, the payed server, whose key is shorter and is failing.

The demo3 server, whose key is longer and works fine, is version 5.9.

Paid server with us? If that's the case they can contact support directly for any issues.