Notifications Issue

tecseguridad2 years ago

Hello Everyone, can you please help me?

The error occurs me in the notification of "the device exits the geofence." The notification is not sent through the Web and Telegram channels; however, it is sent via email. I performed several tests, and the same issue occurs. It is only a problem with the notification because if I check the reports, I can see the geofence exit alerts.

PD: if the device enters the geofence all notifications are recieved on any channel, so i discard many posibilities like firewall etc.

Traccar V5.8

Anton Tananaev2 years ago

Any errors in the logs?

tecseguridad2 years ago

Anton, sincerely thank you very much. Your response was straightforward and accurate. It was my mistake; I must have accidentally touched something when translating the file /short/geofenceExit.vm. I took the original file again and made the modifications, and now the notifications work perfectly!