teltonika suddently stop working

jamel 4 years ago

Hey,
I have connect more than 20 teltonika GPS devices in my platform and all working fine but sometimes they all stop working at the same time.
when i look up in the logs i found this error
error - Connection reset by peer - IOException (...)
i didn't know what is this?

Anton Tananaev 4 years ago

The error means that the device has disconnected from the server, if it's from a device.

jamel 4 years ago

so how we can fix it ?

Anton Tananaev 4 years ago

That's probably a question to Teltonika.

Jose mancilla ortega 4 years ago

you must modify your transmission time when the gps is without movement, in the device configurator

Jose mancilla ortega 4 years ago

the section is called Data Acquisition

jamel 4 years ago

I don't think it's about teltonika cause i found the port 5027 closed . i reopened it and it back to work

jamel 4 years ago

but idk why it closed by itself

Cristian 4 years ago

Have you checked the configuration of your firewall? It may be that the port opening is not permanent.

jamel 4 years ago

Hey,
And how i can do that ?

Cristian 4 years ago

depends on the operating system you are using
if it is centos 7 check this link
https://www.thegeekdiary.com/how-to-open-a-ports-in-centos-rhel-7/

depending on your O.S. you must search for documentation on the net.

jamel 4 years ago

Hey,
I’m using ubuntu 18.04 with a docker container Should i configure the firewall inside the container or in the host ?