teltonika suddently stop working

jamel3 years ago

Hey,
I have connect more than 20 teltonika GPS devices in my platform and all working fine but sometimes they all stop working at the same time.
when i look up in the logs i found this error
error - Connection reset by peer - IOException (...)
i didn't know what is this?

Anton Tananaev3 years ago

The error means that the device has disconnected from the server, if it's from a device.

jamel3 years ago

so how we can fix it ?

Anton Tananaev3 years ago

That's probably a question to Teltonika.

you must modify your transmission time when the gps is without movement, in the device configurator

the section is called Data Acquisition

jamel3 years ago

I don't think it's about teltonika cause i found the port 5027 closed . i reopened it and it back to work

jamel3 years ago

but idk why it closed by itself

Cristian3 years ago

Have you checked the configuration of your firewall? It may be that the port opening is not permanent.

jamel3 years ago

Hey,
And how i can do that ?

Cristian3 years ago

depends on the operating system you are using
if it is centos 7 check this link
https://www.thegeekdiary.com/how-to-open-a-ports-in-centos-rhel-7/

depending on your O.S. you must search for documentation on the net.

jamel3 years ago

Hey,
I’m using ubuntu 18.04 with a docker container Should i configure the firewall inside the container or in the host ?