Unknown device

gogcam10 years ago

Hello

I've a problem since updating to server version 2.12 (Windows 32 bit). I also work with iOS Traccar client version 1.6.

Locations are correctly sent to server, but there I get an error "Unknown device" as seen in log file:
2015-06-17 11:24:13 DEBUG: [EF3BD557: 5005 <- 10.10.95.161] - HEX: 24504749442c3838383838372a30300d0a
2015-06-17 11:24:14 WARN: Unknown device - 888887
2015-06-17 11:24:17 INFO: Closing connection by disconnect
2015-06-17 11:24:19 DEBUG: [693D0B20: 5005 <- 10.10.95.161] - HEX: 24504749442c3838383838372a30300d0a
2015-06-17 11:24:19 WARN: Unknown device - 888887
2015-06-17 11:24:25 INFO: Closing connection by disconnect
2015-06-17 11:24:26 DEBUG: [9345C2C7: 5005 <- 10.10.95.161] - HEX: 24504749442c3838383838372a30300d0a
2015-06-17 11:24:26 WARN: Unknown device - 888887
2015-06-17 11:25:33 DEBUG: [9345C2C7: 5005 <- 10.10.95.161] - HEX: 244750524d432c3039323533332e3030302c412c343732352e323730382c4e2c30303932322e333438322c452c302e30302c302e30302c3137303631352c2c2a30300d0a
2015-06-17 11:27:05 DEBUG: [9345C2C7: 5005 <- 10.10.95.161] - HEX: 244750524d432c3039323730352e3030302c412c343732352e323730382c4e2c30303932322e333438322c452c302e30302c302e30302c3137303631352c2c2a30300d0a
2015-06-17 11:28:17 DEBUG: [9345C2C7: 5005 <- 10.10.95.161] - HEX: 244750524d432c3039323831372e3030302c412c343732352e323730382c4e2c30303932322e333438322c452c302e30302c302e30302c3137303631352c2c2a30300d0a

No positions are written into positions-Table.

The device with ID 888887 is recorded in table devices:

traccar devices

This worked before updating to server 2.12 and client app version 1.6.
Can you help me with this problem?

I've already restarted Traccar service, but didn't work.

Thank you very much.
Best Regards

Anton Tananaev10 years ago

There were no major changes in 2.12, so I don't think upgrade could cause this problem.

Can I see your config file?

Anton Tananaev10 years ago

Also, does it happen only for this particular device or for all the devices?

gogcam10 years ago

Oh damn, I found the problem :-)
After update, the config file was changed and so my database config was lost. Afer re-configuration database config, it works again.

Sorry for causing trouble and thank you for your help.

Paulo Docto6 years ago

what specifically re-configuration did you do? I have the same problem.

thanks