Unknown device

Euan4 years ago

Hi all,

Picked up a cheap tracker (link below), set up APN and IP, tried on port 5013, as documentation gives no indication of port, so tried what my other trackers use, and can't get the device to wok. I have no idea how to compare the HEX examples, would someone be able to help please?

2021-01-27 00:55:04  INFO: [cc876ca3] connected
2021-01-27 00:55:04  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676701000b0002086723205013103700
2021-01-27 00:55:10  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b00036010b9e305fbf858ff8aace500000000ea000a53a6003eeb01
2021-01-27 00:55:30  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b00046010b9f805fbf858ff8aacc800000000ea000a53a6003eeb01
2021-01-27 00:55:50  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b00056010ba0c05fbf828ff8aad2600000000ea000a53a6003eeb01
2021-01-27 00:55:55  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676701000b0006086723205013103700
2021-01-27 00:56:10  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b00076010ba2005fbf818ff8aad6900000000ea000a53a6003eeb01
2021-01-27 00:56:31  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b00086010ba3405fbf848ff8aad7300000000ea000a53a6003eeb01
2021-01-27 00:56:45  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676701000b0009086723205013103700
2021-01-27 00:56:51  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b000a6010ba4805fbf838ff8aad2401000000ea000a53a6003eeb01
2021-01-27 00:57:11  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b000b6010ba5c05fbf858ff8aacf000000000ea000a53a6003eeb01
2021-01-27 00:57:11  WARN: Unknown device - 01000000ea (82.132.245.102)
2021-01-27 00:57:31  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676702001b000c6010ba7005fbf848ff8aad1500000000ea000a53a6003eeb01
2021-01-27 00:57:35  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 676701000b000d086723205013103700
2021-01-27 00:57:40  INFO: [cc876ca3: h02 < 82.132.245.102] HEX: 6767070006000e0012035d

https://www.ebay.co.uk/itm/313179581132

Many thanks

Anton Tananaev4 years ago

How did you pick the port and why didn't you try other? Try port 5064.

Euan4 years ago

Thanks Anton. I picked the port due to my other trackers (different models) using it and I tried some of the ones from the clones page with no success (5013, 5002, 5023).

Is it possible my identifier is wrong? I'm using the full 15 digit IMEI number.

Incidentally, since changing port to 5064,i got a large chunk of data in the log:

2021-01-27 01:32:05  WARN: Unknown device - 867232050131037 (82.132.241.214)
2021-01-27 01:32:06  INFO: [21f1e7d6: eelink < 82.132.241.214] HEX: 676709000c00028944110068409496192f
2021-01-27 01:32:06  INFO: [21f1e7d6: eelink > 82.132.241.214] HEX: 67670900020002
2021-01-27 01:32:06  INFO: [21f1e7d6: eelink < 82.132.241.214] HEX: 676707000600030012035d
2021-01-27 01:32:06  INFO: [21f1e7d6: eelink > 82.132.241.214] HEX: 67670700020003
2021-01-27 01:32:07  INFO: [21f1e7d6: eelink < 82.132.241.214] HEX: 676791002a00046010c28c0000ea0a0553a6003eeb2653a60065fb1b00000000000000000000000000000000000000
2021-01-27 01:32:07  INFO: [21f1e7d6: eelink > 82.132.241.214] HEX: 67679100020004
...
Anton Tananaev4 years ago

You simply haven't registered your device:

Unknown device - 867232050131037

Please make sure you read documentation available on the website, especially related to troubleshooting.

Euan4 years ago

The device is registered under 'devices' with these details :

Name: Test
Identifier: 867232050131037

But Status shows as 'offline'

Anton Tananaev4 years ago

I suspect that you configured device first and then registered it. You have to do it the other way around. Now you need to wait till device reconnects.

Euan4 years ago

Thank you Anton for your help, that is what I done wrong. I restarted the server and device came online. I was travelling at 60mph today, and got a notification saying I was exceeding the speed limit, at 143.5mph! No idea why the Speed and Total Distance attributes are showing incorrectly. The device constantly shows Valid also, even with the ignition off and not moving.