How to connect a Starcom Helios Gps device to PC

Andi6 years ago

Hello Singh,,,
I do not have any link to download. But I can email you the software. share your mail address.

singh6 years ago

Hi Andi , thank for reply , please share on below email if not possible please upload to wetransfer and share the link
[REMOVED]

singh6 years ago

please @andi im waiting for ur email [REMOVED] https://www.traccar.org/forums/users/andi/

Andi6 years ago

HI Singh,

I already sent you the software on 8 Sep. Check in your spam folder. Please confirm your google name is "virknonstop live " ???
I am sending it again...

PMZINGO6 years ago

Hi Andi i saw you had problems with the cable and then you could fix it, can you help me we bougth the same cable you put in a comment before and i do the conecction but doesnt recognize the helios tt device can yo help me with this??

Andi6 years ago

Hi PMZINGO,
The cable which works finally is this-
https://www.amazon.in/Cadyce-CA-US9-Serial-Converter-White/dp/B00STB12BS/ref=sr_1_1?ie=UTF8&qid=1542341732&sr=8-1&keywords=Cadyce+CA-US9

You can use any other cable but it should have original FTDI chip. I'm giving you some links.

https://www.cadyce.com/product/ca-us9/
https://www.ftdichip.com/Products/Cables/USBRS232.htm
https://www.mouser.com/ProductDetail/FTDI/CHIPI-X10?qs=sGAEpiMZZMvg1mlwe17tRhZSxUvGYh%2fr
https://www.amazon.com/UGREEN-Converter-Adapter-Chipset-Windows/dp/B00QUZY4L0/ref=sr_1_3?ie=UTF8&qid=1541835016&sr=8-3&keywords=ftdi+rs232
https://ftdi-uk.shop/products/chipi-x10

Do you have protocol documents of Helios?
connecting Helios to computer and changing server port does not allow you to use it on any server. it is encrypted and only Starcom Server can decrypt it.

PMZINGO6 years ago

Hi Andi
thanks for your help i will buy the cable you said finally works
do i need do someting more for use this cable like drivers or something like that
we have access to the server and we can send comands over the air and everything, but the problem we had a cable of configuration but stop working

singh6 years ago

HI PMZINGO WE NEED YOUR HELP TO CONECT A DEVICE TO A CUSTOM SERVER OR TRACK CAR ,, PLEASE SHARE THE PROTOCOL FOR HELIOS ,, I THIMK THEY ALSO HAVE A SMS COMMAND WAY TO CONFIGURE THE DEVICE ....

PMZINGO6 years ago

Hi Andi
thanks for your help i will buy the cable you said finally works
do i need do someting more for use this cable like drivers or something like that
we have access to the server and we can send comands over the air and everything, but the problem we had a cable of configuration but stop working
also i have a cable like this one
https://www.trendnet.com/langsp/products/USB-adapters/TU-S9
can you help me with the conection?
for helios tt

Andi6 years ago

Hi PMZINGO,

All cable automatically install driver to PC. you not need to install driver separately.
Your cable has Prolific Chip not FTDI, so I think it might not work with Helios.
Also you can check about your cable chip in Device Manager. there should be NO Yellow Triangle in device manager.

you can try this connection-
White RS232(RX) Wire goes to Pin no. 3 of cable
RED RS232 (TX) Wire goes to Pin no. 2 of cable.
Black Ground goes to pin no. 5 of cable
here is pinout--https://www.db9-pinout.com/

If above not works, Try switching between RED and WHITE wires.

Does your cable was working before?
Do you have Helios User Manual? You can find pin out of Your Helios TT in manual.
Are you using your Helios on Starcom Server or any other server?

Andi6 years ago

Hi, PMZINGO,

Is your helios working? Do you able to connect it on any server? which server you are using?

Said Al Habsi6 years ago

Hello,

Can anyone please share the configuration software?

Andi6 years ago

Provide your email address,, I will send you software..
Do you know how to use Helios on other platform? like orange GPS...

Quade dennis5 years ago

Hi guys, can anyone help me with configuring a starcom device to report to a different server please?

Andi5 years ago

Hi Quade dennis
Starcom devices are encrypted. and data can be decoded only by there server. if you change server in your device Like OrangeGps server, they can not decode. If any have documentation of Starcom devices then it is possible to integrated starcom device on any server.