VT200 not connected

Thomaz Campos6 years ago

I am trying to get VT200 connected using the port indicated in list (5143), but I could not see the device on in the map. I saw interaction from device to server but both are not talking.
I also notice that the interaction shown different ports, not just which I defined on the device. Anybody get the VT200 connected?

Anton Tananaev6 years ago

Have you followed troubleshooting guide?

Thomaz Campos6 years ago

Yes, that is what I am getting in log..

2019-02-22 23:00:24  INFO: [c0a57f28] connected
2019-02-22 23:00:24  INFO: [c0a57f28: 5007 < 45.33.81.252] HEX: 000300010000000000000002000000000f00
2019-02-22 23:00:26  INFO: [c0a57f28] disconnected
2019-02-22 23:00:26  INFO: [dc8e2351] connected
2019-02-22 23:00:26  INFO: [dc8e2351: 5007 < 45.33.81.252] HEX: 47494f500100010024000000000000000100000001000000060000006162636465660000040000006765740000000000
2019-02-22 23:00:27  INFO: [dc8e2351] disconnected
2019-02-22 23:00:27  INFO: [d9ac1ef7] connected
2019-02-22 23:00:27  INFO: [d9ac1ef7: 5007 < 45.33.81.252] HEX: 009c00011a2b3c4d00010000010000000000000100000001ffff00016e6f6e6500000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000062650000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
2019-02-22 23:00:29  INFO: [d9ac1ef7] disconnected
2019-02-22 23:30:08  INFO: [a583854e] connected
2019-02-22 23:30:08  WARN: [a583854e] error - Connection reset by peer - IOException (...)
2019-02-22 23:30:08  INFO: [a583854e] disconnected
2019-02-22 23:30:08  INFO: [55aef8fc] connected
2019-02-22 23:30:08  INFO: [55aef8fc: 5004 < 185.92.73.232] HEX: 0300002a25e00000000000436f6f6b69653a206d737473686173683d546573740d0a0100080003000000
2019-02-22 23:30:23  INFO: [55aef8fc: 5004 < 185.92.73.232] HEX: 0300002502f08064000003eb70801616001700e9030000000000010800240000000100ea03
2019-02-22 23:30:23  INFO: [55aef8fc: 5004 < 185.92.73.232] HEX: 0300000902f0802003
2019-02-22 23:30:23  WARN: [55aef8fc] error - Connection reset by peer - IOException (...)
2019-02-22 23:30:23  INFO: [55aef8fc] disconnected
Anton Tananaev6 years ago

Where's port 5143? Where do you see interaction?

Thomaz Campos6 years ago

I will set again the 5143 port to post data, now the device is configured with 5100. I saw just this information in the log file.

2019-02-23 05:57:38  INFO: [bdf4b009] connected
2019-02-23 05:57:41  INFO: [bdf4b009: 5001 < 34.222.130.237] HEX: 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
2019-02-23 05:57:41  WARN: [bdf4b009] error - begin 21, end 23, length 4 - StringIndexOutOfBoundsException (... < Gps103ProtocolDecoder:411 < ExtendedObjectDecoder:51 < ... < WrapperContext:102 < ...)
2019-02-23 05:57:41  WARN: [bdf4b009] error - begin 21, end 23, length 7 - StringIndexOutOfBoundsException (... < Gps103ProtocolDecoder:411 < ExtendedObjectDecoder:51 < ... < WrapperContext:102 < ...)
2019-02-23 05:57:41  INFO: [bdf4b009] disconnected
Anton Tananaev6 years ago

You said it's configured with port 5100 and then you provide a log showing port 5001. Doesn't make any sense to me. Please double-check everything yourself first to make sure what you are providing makes sense. Also, I would recommend to read troubleshooting guide again.

Thomaz Campos6 years ago

Thank you Anton, I will work more on that, the problem is, the device VT-200 is not sending data to server. No matter the port I configure. I tried many ports.

Ernesto Vallejo6 years ago

You might be either misconfiguring server IP/Domain in your device or have yet not activated GPRS data transmission. Take some minutes to read carefully device documentation and error will appear.

Thomaz Campos6 years ago

Hi,
I executed same test with 2 VT200, in both case I could not see data in log file.
I confirm all config in device and it is right. Do you have any feedback about this device working?

One general queston, I am considering that any message sent to device will be in log, Am I right?