No data received from GPS tracking device (TK103B) into Synology

Anton Tananaev9 years ago

Check logs (tracker-server.log) to see if data is coming from devices.

Menne9 years ago

But where to find the logs on Synology?

Anton Tananaev9 years ago

@1sthandy should be able to answer this question. He is the author of the package.

Menne9 years ago

Question to @1sthandy: How and where can I find the tracker-server.log file On Synology?

Menne9 years ago

I still do not receive any data in Traccar.
Status: iphone client set at 5001; modem/router mapped at 5001-public, 55001-LAN and firewall open for these ports; Synology firewall open for port 55001.
I wonder how Traccar knows it needs to listen to port 55001; or is this not the problem.

Anton Tananaev9 years ago

Traccar Client uses port 5055. In case of Synology I guess it should be 55055.

Menne9 years ago

Thanks. I updated to 55055, no success. I tried your demo.traccar.org (iphone, 5055 and your IP address) but don't see the data coming through. Do you see any data coming in?

Anton Tananaev9 years ago

What do you see on the status screen in the app?

Menne9 years ago

Bit late response:
status screen shows: 18:24 Location update; 18:25 send failed; 18:25 Location update; 18:25 Location update; 18:26 Location update.

Anton Tananaev9 years ago

Send failed can mean one of two things:

  1. There was a networks connection problem
  2. Device is not registered on the server
Menne9 years ago

I am still struggling with getting data from my iPhone in to demo version (107.150.40.254).
The client status: 15:05 location update.
As identifier i used the full IMEI number of the iPhone, so including the first 0; total 15 digits.
I use port 5055.
Could you please help me out with this?

Anton Tananaev9 years ago

Do you still get "send failed"? What is your device id?

Menne9 years ago

iPhone works fine now on my demo and on own server (on Synology). The TK103 is still a problem. This device id starts with 03903455xxxx. I tried all the mentioned ports and device idea (IMEI and replaced first 4 characters for a 0),

Anton Tananaev9 years ago

I don't see any data from your device in the server logs.

Menne9 years ago

This is what I sent to the tracker: Adminip<password> 40.122.161.243 5002
Or is it without dots in the ip-address?