Do u get any data

explorer6 years ago

Hi,

Do you get any data from the device ends with, 73449991.

i set server ip 52.232.22.124 and port 5027. but my device is still offline.

Anton Tananaev6 years ago

I don't see anything from device with that id.

explorer6 years ago

How should i solve it? Can you help
It is FM1110. It seems everything fine, the status led are ok..

Anton Tananaev6 years ago

Well, either device is not reporting anything to the server, or your device id is incorrect. Either way it's not a server issue.

explorer6 years ago

This is device id 357454073449991

Anton Tananaev6 years ago

Even part of the id is not in the logs, so obviously full id won't be there either.