Hello,
I have set 2 samples GT06E and GT800 from concox to connect to the server demo 4 port:5023, it shows that the devices are online, however, it doesn't show the right location of both trackers; Latitude 0.000000°, Longitude 0.000000° is the location displayed on the dashboard for both trackers.
Am I missing something? or does the GT06 protocol has been changed so the server doesn't recognize the data sent from the trackers?
Devices imei#:
35985709833
35151008700
Thanks in advance for your support!
sorry, devices ID# are 359857080809833 and 351510090268700
Update:
When I have moved the devices, the GT800 is now being located properly, but the GT06E is still not being able to be located.
Make sure your devices report UTC time.
Hi,
Resolved!
I have updated the timezone and it is working now!
Many thanks!
hello everyone, how did you update the timezone correctly?
Hello,
I have set 2 samples GT06E and GT800 from concox to connect to the server demo 4 port:5023, it shows that the devices are online, however, it doesn't show the right location of both trackers; Latitude 0.000000°, Longitude 0.000000° is the location displayed on the dashboard for both trackers.
Am I missing something? or does the GT06 protocol has been changed so the server doesn't recognize the data sent from the trackers?
Devices imei#:
35985709833
35151008700
Thanks in advance for your support!