Offline and Online devices constantly

juanjorgebm 8 years ago

Hi.

My devices constantly go offline and, in lesss than a minute, it returns online.
The devices, Coban TK103A, are configurated to send the position every 20 second.
I tried to configurated the protocol timeout to 25, 30, even, 300 but the notifications continue to be sent

Give me your advice please

Anton Tananaev 8 years ago

It means that your device disconnects from the server by itself.

juanjorgebm 8 years ago

And what could I do to solve this?

Anton Tananaev 8 years ago

Check with your device vendor. The issue has nothing to do with server side.