TRACCAR server not get data from device

stjsrilanka8 years ago

Hi, I'm install TRACAR server in amazon aws EC2 (Windows_Server-2012-R2_RTM-English-64Bit)
Have an public IP and open ports 8082
and add two real devices

  1. Samsung Galaxy Grand Prime Smartphone install client and configured my ip public and port 8082
  2. Huwawi Y6 Pro Smartphone install client and configured my ip public and port 8082

Screen Images are share with : https://goo.gl/photos/7CqeUbDpr53gptUk6

Never get data from this devices.
Test the port open, fine.
Firewall is ok port open
the ip is public
but not get data, why???
The public IP is 52.34.46.242
The ports open are 8082

Now live on the server http://52.34.46.242:8082/

My Server Logo saying:

2017-03-27 05:30:28  INFO: Shutting down server...
2017-03-27 05:31:26  INFO: Operating system name: Windows Server 2012 R2 version: 6.3 architecture: amd64
2017-03-27 05:31:26  INFO: Java runtime name: Java HotSpot(TM) 64-Bit Server VM vendor: Oracle Corporation version: 25.121-b13
2017-03-27 05:31:26  INFO: Memory limit heap: 247mb non-heap: 0mb
2017-03-27 05:31:26  INFO: Character encoding: UTF-8 charset: UTF-8
2017-03-27 05:31:26  INFO: Version: 3.10-SNAPSHOT
2017-03-27 05:31:34  INFO: Starting server...

Please help with this issue
Thanks
Tharanga

stjsrilanka8 years ago

Check logger.level it's saying all in the config file

    <entry key='logger.enable'>true</entry>
    <entry key='logger.level'>all</entry>
    <entry key='logger.file'>./logs/tracker-server.log</entry>
stjsrilanka8 years ago

After Reading forum i change my Device (from Mobile app) port from 8082 to 5002
now i getting some data to windows logo file

windows log file:

2017-03-27 05:30:28  INFO: Shutting down server...
2017-03-27 05:31:26  INFO: Operating system name: Windows Server 2012 R2 version: 6.3 architecture: amd64
2017-03-27 05:31:26  INFO: Java runtime name: Java HotSpot(TM) 64-Bit Server VM vendor: Oracle Corporation version: 25.121-b13
2017-03-27 05:31:26  INFO: Memory limit heap: 247mb non-heap: 0mb
2017-03-27 05:31:26  INFO: Character encoding: UTF-8 charset: UTF-8
2017-03-27 05:31:26  INFO: Version: 3.10-SNAPSHOT
2017-03-27 05:31:34  INFO: Starting server...
2017-03-27 06:30:18  INFO: [6B7B5A56] connected
2017-03-27 06:30:18 DEBUG: [6B7B5A56: 5005 < 124.43.85.199] HEX: 474554202f3f69643d3438313839372674696d657374616d703d31343930353936323138266c61743d362e3931313732363836266c6f6e3d37392e38353538383834392673706565643d302e302662656172696e673d302e3026616c7469747564653d2d37322e3026626174743d37362e3020485454502f312e310d0a557365722d4167656e743a2044616c76696b2f322e312e3020284c696e75783b20553b20416e64726f696420352e302e323b20534d2d4735333048204275696c642f4c5258323247290d0a486f73743a2035322e33342e34362e3234323a353030350d0a436f6e6e656374696f6e3a204b6565702d416c6976650d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2017-03-27 06:31:04  INFO: [4026A516] connected
2017-03-27 06:31:04 DEBUG: [4026A516: 5005 < 124.43.85.199] HEX: 474554202f3f69643d3438313839372674696d657374616d703d31343930353936323138266c61743d362e3931313732363836266c6f6e3d37392e38353538383834392673706565643d302e302662656172696e673d302e3026616c7469747564653d2d37322e3026626174743d37362e3020485454502f312e310d0a557365722d4167656e743a2044616c76696b2f322e312e3020284c696e75783b20553b20416e64726f696420352e302e323b20534d2d4735333048204275696c642f4c5258323247290d0a486f73743a2035322e33342e34362e3234323a353030350d0a436f6e6e656374696f6e3a204b6565702d416c6976650d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2017-03-27 06:31:50  INFO: [F771A64D] connected
2017-03-27 06:31:50 DEBUG: [F771A64D: 5005 < 124.43.85.199] HEX: 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
2017-03-27 06:32:35  INFO: [E032F16D] connected
2017-03-27 06:32:35 DEBUG: [E032F16D: 5005 < 124.43.85.199] HEX: 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
2017-03-27 06:33:21  INFO: [B6B11484] connected
2017-03-27 06:33:21 DEBUG: [B6B11484: 5005 < 124.43.85.199] HEX: 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

also getting Traccar Client app Status

Location Update few line also send failed agan location update

Anton Tananaev8 years ago

Correct port for Traccar Client is 5055. Where did you get 5005 from?

stjsrilanka8 years ago

After changing Client port from 5005 to 5055 my phone Client Status saying Send Failed also not get any data from server logo

server log:

2017-03-27 09:26:27  INFO: [AC7BAA44] connected
2017-03-27 09:26:27 DEBUG: [AC7BAA44: 5005 < 124.43.85.199] HEX: 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
2017-03-27 09:27:27  INFO: [ECA43949] disconnected
2017-03-27 09:27:27  INFO: [B8C59751] disconnected
2017-03-27 09:27:27  INFO: [AC7BAA44] disconnected
2017-03-27 09:27:27  INFO: [D16ABE55] disconnected
2017-03-27 09:27:31  INFO: [81F45F91] disconnected
stjsrilanka8 years ago

i am going to remove my Mobile Client app and re installing now

stjsrilanka8 years ago

Re install my Mobile Client app and open port 5055 now i am getting information Thanks very much Anton Tananaev

diabollo8 years ago

Weakness is described in the manual. I had the same problem and setting port 5055 helped.