Software shutting down on it own

007tracking8 years ago

Hi Anton hope all is well

I upgraded to the new 3.10 and all was running well till it decided to stop, so had to restart it

so this happened for the second time today and again I have had to restart the software.

I have looked at the log files and this is what it read @ 7.58.51, can you please advise 

5b53472a393035313030343234392a303035412a55442c3032303331372c3037353730352c412c35342e3535313433372c4e2c352e3932323731372c572c33342e3938342c3034302c312c30382c3130302c36302c302c35302c30303030303030302c302c312c3233342c31352c2c30305d
2017-03-02 07:57:09  INFO: [2730DA88] id: 9051004249, time: 2017-03-02 07:57:05, lat: 54.55144, lon: -5.92272, speed: 18.9, course: 40.0
2017-03-02 07:58:51  INFO: Shutting down server...
2017-03-02 07:58:52  INFO: [2730DA88] disconnected
2017-03-02 07:58:52  INFO: [6191E72E] disconnected
2017-03-02 07:58:53  INFO: [40FCA587] disconnected
2017-03-02 07:58:53  INFO: [EF96A62B] disconnected

I also get host socket errors often when i log in from my cell phone and often see on the desktop laptop, None of this happened on the 3.9 software

Thank you in advance

Anton Tananaev8 years ago

You are checking wrong log file. Wrapper log should have more useful information.

007tracking8 years ago

Sorry Anton

System stopped at 7.58am

INFO|3908/0|Service traccar|17-03-02 07:57:57|Missing wrapper ping within timeout of 30000
WARNING|3908/0|Service traccar|17-03-02 07:58:00|ping between java application and wrapper timed out. if this this is due to server overload consider increasing wrapper.ping.timeout
INFO|wrapper|Service traccar|17-03-02 07:58:01|calling onStop
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service stop - timeout: 30000
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service wrapper.control -> stopping application
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service stop - after shutdown
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service stop - before notify
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service terminated

Many Thanks

Anton Tananaev8 years ago

Usually it means that your server ran out of resources.

007tracking8 years ago

Anton Many thanks for your help

Do I need to upgrade Ram?

Anton Tananaev8 years ago

Possibly. You haven't provided any information about server, so I don't really know.

007tracking8 years ago

CPU 2.1GHZ
RAM 1 GB
HD 40GB

Hope that helps

Anton Tananaev8 years ago

1GB should be enough for a small number of devices. How many do you have?

007tracking8 years ago

around 25 on test but only around 3-4 active at times

Anton Tananaev8 years ago

Then it should be fine, assuming that you don't have anything else on the server.

007tracking8 years ago

run webpage from same server

Anton Tananaev8 years ago

Then you should probably check actual free memory available for Traccar, not total numbers on the server.

007tracking8 years ago

webpage is not for tracking

its for my wifes work

only 4 pages

007tracking8 years ago

would I be silly if i asked you how I check that

Thank You?

007tracking8 years ago

Looks like I am using 93% of my memory Poor setup