Scheduled Reports don't work

Victor Butler a year ago

I am trying to configure scheduled reports without luck so far. I don't get any errors in the log file, still no report is being sent.

These are my scheduled report settings

This is how I schedule the report here

Is there anything else that I need to do?

Anton Tananaev a year ago

It doesn't look correct. Your daily report is for more than 24 hours period.

Victor Butler a year ago

So it should be like this?

  1. So daily reports should be no longer than 23:59 hours?
  2. Weekly reports should be no longer than 6 days and 23:59 hours?
  3. How about monthly reports? Various months have various length - 28,29,30,31 days. How can we schedule those?

Thanks!

Anton Tananaev a year ago

Monthly reports shouldn't be longer than a month. I'm assuming calendar will handle it correctly.

Victor Butler a year ago

Interesting, this is something that should be tested, I see two scenarios:

  1. We use a month with 30 days and we set the report from 1st 00:00 until 30th 23:59. Will we get a report for 31 days for the next month that has 31 days?
  2. We use a month with 31 days and we set the report from 1st 00:00 until 31th 23:59. Will we get a report for the months with 30 days or less? (this seems to fall into the initial problem that I ran into).

Which of the two would you recommend?

Anton Tananaev a year ago

Either one should work, I believe.

Victor Butler a year ago

So, after 24 hours and a few more scheduled reports, I still don't get anything.

Here are two example Calendars:

Calendar1
Calendar2

I have also linked them to the Trips report as explained on other threads.

Couple of questions which will help me troubleshoot:

  1. If I have a daily report scheduled from 9:30 to 10:00, when will the report run? Everyday at 10:00?
  2. How can I decode the calendar data parameter?
Anton Tananaev a year ago
  1. Yes.
  2. It should be base64.
Victor Butler a year ago

Thanks, the data parameter and time timestamps look correct.

Can there be any other reason why the scheduled reports are failing?

Anton Tananaev a year ago

There's a known issue, but I don't think it affects daily reports. You also mentioned no warnings in the log.

Victor Butler a year ago

Is this the issue you are referring to: https://github.com/traccar/traccar/issues/5496

Anton Tananaev a year ago

Yes.

Victor Butler a year ago

Definitely not that one - no such warnings in the logs. I will try to set some additional logging, hopefully I will catch the error.