iOS App Notification stop working

juangavilla13 days ago

Hello

I have had the custom app on Play Store and App Store for over a year now. And about 3 days ago the npush otifications stopped working on iOS. I haven't touched anything, it just stopped working. I see that the Configuration file is ok and the Firebase dashboard is ok. Everything works on Android.

Where should I start looking?
Is this something that usually happens?

Track-trace13 days ago

Hello,

We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate.

To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple.

If you have any questions, please contact us.

The Apple Developer Relations Team

Might be related ? https://www.traccar.org/forums/topic/new-apple-apn-certificate/#post-108279

juangavilla12 days ago

Ty! solved.
It was the APN but I didnt received any notification.

Track-trace12 days ago

So, you should explain (what you did exactly) how you solved it. SO others can learn from it.

juangavilla12 days ago

Sure:

I saw the error in
Firebase console - iOS app - Cloud messaging

Screenshot 2025-02-26 at 2.19.32 AM.webp

So I upload a new one
I created in:
Dev Apple Account - Certificate - Keys -
New one with the following activated:

Apple Push Notifications service (APNs)
Sandbox & Production

I downloaded the file and uploaded it in Firebase console. It was a .p12 file
Then I fill the blank spaces with the instructions and done!

I hope these instructions are enough

Regars

Track-trace3 days ago

@juangavilla

Yes, when i am at the point to enable it on my custom app i will surely read your findings again. Can you share a link to your appstore app or its name. Im interested to check it out.