App does not create a notification token

Daniel Hölder9 days ago

Hi,

I added a new user to my Traccar server. He created some notifications and wants to get push notifications in the Traccar Manager app. Unfortunately, his app doesn’t create a notification token. He is using an Android smartphone.

In the system’s settings the app has the permission for notifications.

Does anyone have an idea what could be wrong. (Telegram notifications are working, so the notifications are working in general.)

On my iPhone I don’t have problems with the push notifications.

Thanks for your help!

Anton Tananaev9 days ago

Where did he get the app from? Google Play or direct link to the APK?

Daniel Hölder9 days ago

We installed the app from the store on another Android phone. Then, it worked, i.e. it created a notifications token.

On the other device, the app was installed from the APK file that is provided on the Traccar website.

Anton Tananaev9 days ago

Then it's expected. The APK doesn't include any Google services.

Daniel Hölder9 days ago

Ok, thanks for the swift response (as always :-) )!

(Maybe, a notice on the download page would be helpful.)