address does not always appear

paulo andre jannke 2 years ago

I notice that some devices do not show the address name, only when you click on show address. But other times it appears alone. Is there an attribute that could solve this problem?

Anton Tananaev 2 years ago

It depends on many things, like what version you're using, what geocoding configuration you have etc.

paulo andre jannke 2 years ago
Anton Tananaev 2 years ago

Have you checked logs for geocoding errors?

paulo andre jannke 2 years ago

I didn't find any errors, when I click on the option that appears to show the address, it brings me the information. But I would like it to remain fixed without having to click on show the address

paulo andre jannke 2 years ago

In version 6.5 I have this same error, and I see that it only occurs on port protocols 5013 and 5023 and not on all devices.

Anton Tananaev 2 years ago

Is the location marked as valid?

paulo andre jannke 2 years ago

yes

Anton Tananaev 2 years ago

Please provide a screenshot.

paulo andre jannke 2 years ago

see in the same minute 1 print with the click and another without
https://prnt.sc/X9hUXhaX_Z2k

https://prnt.sc/tNUi-TO2OWIk

Anton Tananaev 2 years ago

It's not in English, so I don't know what it says.