address does not always appear

paulo andre jannke3 months ago

I notice that some devices do not show the address name, only when you click on show address. But other times it appears alone. Is there an attribute that could solve this problem?

Anton Tananaev3 months ago

It depends on many things, like what version you're using, what geocoding configuration you have etc.

paulo andre jannke3 months ago
Anton Tananaev3 months ago

Have you checked logs for geocoding errors?

paulo andre jannke3 months ago

I didn't find any errors, when I click on the option that appears to show the address, it brings me the information. But I would like it to remain fixed without having to click on show the address

paulo andre jannke3 months ago

In version 6.5 I have this same error, and I see that it only occurs on port protocols 5013 and 5023 and not on all devices.

Anton Tananaev3 months ago

Is the location marked as valid?

paulo andre jannke3 months ago

yes

Anton Tananaev3 months ago

Please provide a screenshot.

paulo andre jannke3 months ago

see in the same minute 1 print with the click and another without
https://prnt.sc/X9hUXhaX_Z2k

https://prnt.sc/tNUi-TO2OWIk

Anton Tananaev3 months ago

It's not in English, so I don't know what it says.