Offline status

Theerayuttu5 months ago

Hi,
When will it be offline status? when the devices has not reported data for a long time.

example, these devices have not reported data for a long time, but the status is still unknown.

tracstatus.png

Can we set the offline status, such as when it has not reported for more than 10 days to change offline?

Anton Tananaev5 months ago

It depends on the protocol you're using. If the protocol doesn't have a connection concept, then it won't ever be offline.

Theerayuttu4 months ago

how about connection concept for startek protocol. I using it and how can I config to offline status or not?
thank you.

Anton Tananaev4 months ago

Startek is TCP only, so there's a connection. So it should have an offline state, unless you set status.ignoreOffline in the config file.

Theerayuttu4 months ago

no that config in the config file (traccar.xml)
strange, it still under unknow state from a month ago.

Screenshot 2024-08-27 094343.png