Check the time of the last position and make sure it's not in the future.
no, dates look accurate
I can take a look if you provide access to the account.
Sure, I can do that. Do you have an email address I can email the credentials?
Email address is on the support page.
Some of our devices icons are staying stationary on the map, but the summary route section is showing their movement accurately, so there seems to be some kind of disconnect between the main map device icon position, and the route summary rendering.
I am using V3.8 of the server.